ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
We are currently seeking a Site Payments Specialist to join our diverse and dynamic team. The Site Payments Analyst is a detail oriented individual who manages the site payments and subject reimbursements for assigned studies in accordance with Clinical Trial Agreements, reimbursement plans and regulations
What you will be doing
Develops study-specific site and subject payment strategy with Site Payment leadership and payment vendors
Works with payment vendors and internal stakeholders to ensure payment configurations are completed upon site activation
Verifies contracts, budgets, and participant travel & reimbursement requirements are entered into the site payment system accurately
Reviews and approves site and patient payments and reimbursements and escalates issues to Site Payment leadership
Ensures payments to clinical trial sites, investigators, and patients are processed timely and accurately
Performs periodic QCs and reconciliation reviews of data
Acts as a point of contact for investigational sites and internal stakeholders for questions related to payments
Your profile
General understanding of clinical trial budgets
B.S. or Advanced Degree (or equivalent degree/experience in the opinion of the Hiring Manager) and minimum of 3 years of relevant work experience
Ability to apply logic and critical thinking to complex scenarios and propose solutions to key stakeholders
Proactive and communicative; able to manage email effectively
Customer-service oriented with strong communication (written and verbal) skills
Experience with working with large volumes of data
Detail oriented and proactively able to identify discrepancies in data
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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
