Senior Technical Consultant

Key Responsibilities

• Manage all aspects of the Microsoft Dynamics 365 system, taking ownership of the end-to-end CRM process including: Sales, Customer Service, Marketing and Field Service
• Develop & Deliver best in-class functionality from the CRM system, including including using the latest features of Dynamics 365 and the Power Platform to implement Customer Service, Sales, Field Service, Marketing and any other implementations that involve Power Platform
• Solution envisioning and design in agile and waterfall development environments primarily with Dynamics 365 as a platform, but introducing other elements of the Microsoft technology stack where necessary (Dynamics 365, ASP.NET MVC, SharePoint, SQL Server, SSIS, SSRS, SSAS)
• Communicate with business stakeholders and business analysts to ensure the solution design meets requirements
• Maintain a “Trusted Advisor” relationship with the customer and identify opportunities for further project work for both the Microsoft CRM practice and the other Codec teams.
• Take part in the pre-sales process, providing input to tenders and bids when necessary and prototyping and demoing solutions to potential customers
• Work with senior members of the CRM Practice on developing and implementing operational improvements within the team
• Assist in project planning process, in estimating development effort and allocation of development and testing tasks
• Identify project risks and participate in defining risk mitigation and control activities.
• Make recommendations on the allocation of resources to projects according to skills and capacity and provide mentoring support to developer resources
• Work closely with developers to ensure implementations are in line with the proposed design and overall standards
• Work as part of the development team on smaller projects towards a quality, on-time delivery
• Evaluate new products and 3rd party components when the need arises to assess their fitness for purpose
• Maintain lean documentation, ensuring it is kept relevant and useful

Skills, Knowledge and Expertise

• Microsoft SharePoint 2013/2010
• Microsoft SSIS/SSAS
• Unit Testing Frameworks (such as NUnit)
• Windows Communication Foundation
• Xamarin Mobile Development
• Kingswaysoft

• Customer requirements gathering
• Systems analysis and design
• Good understanding of core project management principles and the overall software development lifecycle
• Presentation and proposal writing

About
Established over 40 years ago, Codec is a multi-award-winning Microsoft Solutions Partner, trusted by public and private sector organisations to deliver impactful digital transformation. With offices in Dublin, Belfast, Cologne, and across Germany, our team of over 300 experts specialises in harnessing the full potential of Microsoft technologies—including Dynamics 365, Power Platform, Azure, and Copilot—to drive innovation, automation, and operational excellence. Codec combines deep industry expertise with a proven track record to help organisations unlock the power of AI and modern cloud solutionsThough originally best known as a hardware reseller, since 2010 Codec has focused on building an outstanding software consulting business with a team of experts implementing enterprise solutions using products from Microsoft and Oracle. Our customer base, revenues and average contract values have grown steadily year on year and we continue to invest in the provision of new product and service offerings.Our team is a careful mix of recent graduates and experienced professionals from a variety of diverse cultural backgrounds. We are a melting pot of seasoned consultants supported by the best talent from the local universities. We have a thriving placement student academy and graduate recruitment programme which grows year on year.This company is an equal opportunities employer