Strategy and Operations Manager - Logistics

Then Just Eat Takeaway.com might be the place for you.

We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

The Strategy and Operations Manager - Logistics is accountable for end-to-end optimisation of the delivery network for UK & Ireland, balancing cost, performance, and scalability. The role owns the strategic levers that drive material changes in spend and efficiency, ensuring the delivery network is optimised to support growth, profitability, and increasing product complexity.

This role is not a day-to-day execution role. It operates at a strategic level, setting direction, defining trade-offs, and ensuring the right frameworks, tooling, and accountability are in place to deliver sustainable outcomes at scale.

• Lead high-impact delivery network initiatives across UK and Ireland to unlock material business impact.
• Own the delivery optimisation strategy by balancing cost, performance, and courier experience & supply.
• Partner with Global owners to execute key delivery initiatives like pooling and network flow optimisation.
• Define investment methodology and Return On Investment (ROI) frameworks for delivery spend.
• Act as the senior operational partner to Product and Tech to embed optimisation in new tools.
• Present clear, data-driven recommendations and outcomes to senior leadership and stakeholders.
• Develop and lead the Courier Lead and Cost Optimisation Manager with clear accountability.

• Proven ability to lead operations strategy or optimisation in a fast-paced environment.
• Track record of delivering high-impact initiatives with clear financial and operational outcomes.
• Analytical skills to structure ambiguous problems and work confidently with large datasets.
• Experience influencing investment decisions and managing Return On Investment (ROI) driven projects.
• Excellent stakeholder management skills with the ability to align diverse, cross-functional teams.
• Confident communication skills to translate complex analysis into actionable business recommendations.
• Proactive mindset with the ability to anticipate impacts and think one step ahead.

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

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