The Senior Solutions Engineer will act as a Trusted Advisor, driving technical solutions for enterprise security and performance, and collaborating with customers to foster long-term relationships and peer engagements.
Available Location: Perth, Australia
We have an exciting opportunity for an experienced Senior Solutions Engineer to work with our top tier customers and become their Trusted Advisor for their security and business goals. The successful applicant will have a track record of working with large enterprise organisations in driving business and technical outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology stakeholders.
Responsibilities:
Key Skills:
Technical Skills:
Bonus!
We have an exciting opportunity for an experienced Senior Solutions Engineer to work with our top tier customers and become their Trusted Advisor for their security and business goals. The successful applicant will have a track record of working with large enterprise organisations in driving business and technical outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology stakeholders.
Responsibilities:
- Land an end-to-end value prop for web security & performance that spans the breadth of Cloudflare Product offerings.
- Empower customers in their security adoption journey, helping them to define a secure strategy,
- Architecture of necessary security controls aligned with Cloudflare Security and Performance product suites
- You will work closely with Account Executives to educate your prospective customers on how they can obtain success on the Cloudflare platform
- Apply technical knowledge to architect security solutions that meet business, IT, Regulation and Compliance needs, infusing key security technologies where appropriate.
- Be a Voice of the Customer to share insights and best practices, connect with Global Engineering and Product teams at Cloudflare to remove blockers and influence the roadmap.
- Maintain long-term trusted adviser relationships with the peers at your customers and work hand-in-hand with the Customer Success team to ensure your customers are delighted with Cloudflare offerings.
Key Skills:
- 7+ years experience in a pre-sales SE role;
- Relationship Building. Proven track record of building deep technical relationships with senior security executives in large or highly strategic accounts. Experience in managing various stakeholder relationships to get consensus on security solutions/projects.
- Problem Solving. Ability to solve customer security, compliance, and data protection problems through Cloudflare's technology stack . Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, Security teams, Security admins, DevSecOps, Cloud Security architect teams).
- Customer Focus. Customer obsessed leader with an "I will get it done" approach to solving customer challenges.
- Value Realisation. Ability to understand customer business objectives and outcomes and the ability to quickly leverage tech solutions to accomplish those outcomes.
- Trusted Technical Advisor. Ability to build strong relationships with senior security stakeholders and quickly build credibility and be viewed as a trusted advisor.
- Understanding of how customers make buying decisions, how to explain ROI.
Technical Skills:
- A deep understanding of core industry components of Cloudflare solutions (and a desire to learn more):
- Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP
- Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management
- HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development
- Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication
- Cloud computing technologies such as AWS, GCP, Azure and others
- Some scripting or programming experience with one or more of JavaScript, Python, Golang, BASH
- Understanding of, or experience with, regulatory requirements such as IRAP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC, Essential Eight.
Bonus!
- Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
- You've built a web application before, or contributed to an existing application in a meaningful way;
- You can describe the differences between CSRF, XSS and SQLi in detail and Cloudflare's role in defending against them;
- Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2;
Top Skills
AWS
Azure
Bash
Bgp
Cdn
Ddos Mitigation
Dlp
Dns
Firewalls
GCP
Global Traffic Management
Go
Gre
Ipv4
Ipv6
JavaScript
Mpls
Python
Sase
Sd-Wan
Tcp
Tls
Udp
Vpn
Waf
Zero-Trust Network Access
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