The Senior Solution Engineer is responsible for managing customer relationships, supporting sales processes, and providing solutions across various industries. They must demonstrate technical and business expertise while collaborating with teams to solve complex challenges.
At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.
- 5+ years experience working in the SaaS [Software as a Service] space
- Strong understanding of project management, workflow automation, and collaboration tools.
- Excellent verbal and written communications skills with a focus on capturing requirements and use cases, developing a solution and articulating business value
- Excellent presentation and demonstration skills with a focus on storytelling
- Business process mapping skills
- Ability to work as part of a team to solve business and technical problems
- Experience of working across a range of industries and be able to understand the current landscape and typical challenges and opportunities.
- Proven track record of successfully managing customer relationships and driving technical sales processes.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Preferred Skills:
- Experience in a comparable solution engineering position, supporting the sales cycle in selling Work OS or other high value business solutions such as CRM, DevOps, ITIL or ITSM
- Preference for candidates with strong CRM experience
- Technical understanding of SAAS solutions, architecture and modern business applications including integrations and APIs
- A broad understanding of Cloud Computing
- Experience in multi product solution selling to markets from small to medium up to enterprise.
- Business Analysis and Business case/ROI construction
- Please note that this is a hybrid position of 3 days/week in our Sydney office
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