We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
As a Senior Software Engineer, you’ll play a critical role in designing and building scalable, reliable systems. You’ll collaborate closely with a diverse team to create software solutions that are impactful, efficient, and forward-thinking. This role also requires the interpersonal skills to communicate, mentor and learn effectively, and contribute meaningfully to our technical evolution.
What you'll do:Daily analyzing and designing reliable & scalable Engineering solutions.
Guiding the team to bring solid software to production.
Collaborating with product, design and architecture
Critically reviewing and documenting architectural decisions, and able to defend & discuss proposals with managers and teammates.
Providing technical context and finding key points to guide the best decisions.
Bringing fresh views on frontend, backend and software strategies.
Design scalable & maintainable solutions to absorb the significant usage growth we are facing.
Enforcing best practices, advocating for clean code and helping others succeed through Engineering review processes.
8-10+ years of professional experience in software engineering
You have strong technical skills and solid conceptual foundations.
Experience with Typescript, React, CSS, Node.js, gRPC, Kafka, Mongo DB, GraphQL.
You’re passionate about Distributed Software, Cloud solutions, Microservices, Domain Driven & Serverless Architectures.
You are committed to building highly reliable & scalable systems.
You are eager to learn, screen those learnings and apply the best suited for a bounded context.
Proven experience mentoring and guiding other engineers, including providing technical feedback, supporting skill development, and fostering best practices within a team.
You have experience in discussing, spiking & benchmarking Engineering solutions.
Demonstrates values which are important to us: teamwork, proactive attitude, accountability, ownership, continuous learning and growth, transparency, empathy, inclusivity.
Relevant education, training, certification, or equivalent professional experience in a related field.
You’re fluent in English.
Private health & dental coverage
Generous paid leave (vacation, sick days, parental leave)
Learning & development budget (courses, conferences, training)
Remote-first culture with flexible working arrangements
Home office stipend / equipment support
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
