As a Senior Sales Engineer, you will leverage technical expertise to consult and advise clients, deliver presentations, lead technical discovery, and mentor team members, ensuring successful product integration and enterprise engagement.
About Teramind
Teramind is the leading platform for user behavior analytics, serving multiple use cases from insider risk mitigation to business process optimization. With our comprehensive suite of solutions, organizations gain unprecedented visibility into user activities while enhancing security, optimizing productivity, and ensuring compliance. Trusted by Fortune 500 companies and businesses of all sizes across industries, our innovative platform helps organizations protect sensitive data, maximize workforce performance, and create safer, more efficient digital workplaces. Through real-time monitoring and advanced analytics, we enable businesses to safeguard their most sensitive information while optimizing employee productivity in both in-office and remote work environments.
Our Core Values
At Teramind, our values drive everything we do. We embrace innovation as a fundamental principle, constantly pushing boundaries to improve our products, streamline processes, and enhance customer experiences. We foster resourcefulness by empowering our team members with the autonomy and confidence to solve problems independently while providing collaborative support when needed. As a globally inclusive organization, we celebrate diversity and create an adaptable work culture where respect and collaboration thrive across our international teams. Above all, we are committed to excellence, delivering the highest quality in every aspect of our work and consistently exceeding expectations in service to our clients and each other.
About the Role
As a Senior Sales Engineer at Teramind, you will serve as both a hands-on technical consultant & advisor for strategic enterprise accounts as part of our growing Solution Engineering team. This hybrid role blends solution architecture, technical sales, and cross-functional leadership — perfect for someone eager to shape both customer outcomes and team excellence.
You’ll work closely with Sales, Product, Engineering, and Customer Success teams to ensure customers realize the full value of Teramind’s platform. While directly supporting a portfolio of complex enterprise deals, you'll also mentor team members, scale pre-sales processes, and drive technical excellence across the organization. This is an ideal opportunity for a technically fluent communicator who thrives in customer-facing engagements and has a passion for coaching others while solving real-world problems with data and security-driven technology.
Key Responsibilities
• Deliver tailored technical presentations and live demonstrations for large enterprise organizations (5,000+ employees), aligned to use cases across cybersecurity, insider threat detection, DLP, and workforce analytics.
• Lead deep technical discovery and solution design, translating enterprise requirements into scalable architecture and deployment models.
• Own proof-of-value (POV) and proof-of-concept (POC) engagements for strategic accounts—coordinating with both internal and external stakeholders to ensure success.
• Support onboarding of key customers, including integration planning, deployment best practices, and configuration of Teramind’s endpoint agents and server infrastructure.
• Serve as the trusted technical advisor throughout the enterprise sales lifecycle and early adoption phase.
• Serve as the first line of escalation for technical challenges during active evaluations and deployments.
• Promote consistency across the team by developing and standardizing reusable demo environments, onboarding guides, architecture diagrams, and best practices documentation.
• Partner with Sales, Product, and Engineering leadership to ensure alignment on product direction, technical positioning, and customer needs.
• Assist in hiring, onboarding, and developing new team members as the team scales.
Required Qualifications
• 6+ years in a Solution Engineering, Pre-Sales, or Solution Consulting role within a B2B SaaS company.
• Proven success supporting complex sales cycles for enterprise accounts (5,000+ employees), ideally in regulated or security-sensitive industries.
• Deep understanding of Linux, Mac and Windows environments, including command-line usage and server administration.
• Expertise with hybrid cloud environments, AWS/Azure infrastructure, and enterprise network architectures and security stacks.
• Familiarity with Docker, PostgreSQL, and virtualization platforms (VMware, Hyper-V).
• Able to script basic automation, configure APIs, and troubleshoot complex deployment or integration issues.
• Outstanding verbal and written communication skills—capable of bridging technical detail with executive-level business value.
• Strong organizational and prioritization abilities across multiple deals, stakeholders, and team needs.
• Consultative and value-driven approach to customer interactions, with an ability to build deep trust.
• Experience with HubSpot is ideal, but not required.
• Proficient with technical documentation and diagramming tools (Lucidchart, Visio, etc.).
Benefits
This is a remote job. Work from anywhere! We’ve been thriving as a fully-remote team since 2014. To us, remote work means flexibility and having truly diverse, global teams.
Additionally:
• Collaboration with a forward-thinking team where new ideas come to life, experience is valued, and talent is incubated.
• Competitive salary
• Career growth opportunities
• Flexible paid time off
• Laptop reimbursement
• Ongoing training and development opportunities
About our recruitment process
We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we want to hear your story. You can expect up to 3 interviews. In some scenarios, we’re able to streamline the process to have minimal rounds. Director-level roles and above should expect a more thorough process, with multiple rounds of interviews.
All roles require reference and background checks
Teramind is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
Top Skills
Api Configuration
AWS
Azure
Docker
Hyper-V
Linux
macOS
Postgres
Virtualization
VMware
Windows
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