Provides customer service and sales support in a retail store, helping achieve sales and productivity goals. Responsibilities include greeting customers, answering questions, resolving complaints, maintaining store appearance, following inventory procedures, promoting products and advertisements, and attending store meetings.
Job Summary
Key role in the retail store sales team providing customer service and working with store sales team to meet sales and productivity goals.
Job Responsibilities
- Work with management team to achieve established sales and productivity goals
- Assisting in maintaining store appearance and good working condition
- Greet customers and provide prompt, efficient and courteous customer service
- Address customer questions and resolve customer complaints ensuring maximum customer satisfaction
- Comply with inventory control procedures
- Maintain awareness of products and all promotions and advertisements
- Attend mandatory monthly store meetings
Candidate Profile
- Service-oriented personality with a passion for sales
- Great Customer Relationship Skills
- Professional appearance
- Basic computer knowledge is required
- Must be able to perform basic financial calculations
- Ability to work in a fast-paced retail sales environment
- Schedule flexibility to work on weekends, evenings, and most holidays
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties
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