Senior Professional Services Consultant EMEA
About Team & About Role:
As a Professional Services Senior Consultant, you will use your knowledge and experience to help drive Rubrik’s product adoption with critical customers. You must possess a unique blend of technical and customer-facing skills to help discover, plan, and execute project requirements to drive customer success. Expertise in Change Management and Transformation - utilizing the full complement of People, Processes, and Technology - is critical to crafting a series of services work streams and work packages aligned to the customer’s long-term strategy. The Senior Consultant will lead proposal workshops, scoping, and levels of effort conversations with Enterprise Customers, working closely with pre-sales and professional services stakeholders.
Responsibilities:
- Participate in the pre-sales process to understand customer business and technical objectives and product requirements
- Effectively communicate and guide (cloud and hybrid) architecture discussions with the customer, third parties, and the project teams
- Work directly with customers to drive the adoption of Rubrik solutions and integrated services
- Design and develop innovative solutions to customer requirements using Rubrik Professional Services
- Assist in the development of standard reusable Rubrik consulting service offerings, including the definition of tasks, deliverables, and formal estimates
- Participate in the pre-sales process to understand customer business and technical objectives and product requirements
- Document best practices for deploying, configuring, automating, and managing Rubrik solutions
- Deliver on-site and remote workshops
- Drive client and internal resources and activities to ensure deliverables within the scope and time
- Develop/improve workflow for more efficient delivery and reduce overall customer time to value
- Work closely with Product Management and Engineering to drive customer satisfaction as well as product supportability improvements
Requirements:
- Overall 10+ years of experience
- Minimum 5+ years of experience as a technical solutions architect in an enterprise customer or consulting/professional services environment, including time supporting sales and managing technical staff and implementations
- Strong network and storage conceptual and industry knowledge
- Strong scripting skills and knowledge of automation/orchestration platforms
- Knowledge about Private/Hybrid cloud, AWS, Azure.
- Ability to translate complex technical requirements into project management tasks
- Strong presentation skills
- Strong cross-functional collaboration / communication skills
- Ability to travel up to 30% of the time.
Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
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Inclusion @ RubrikAt Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
Our inclusion strategy focuses on three core areas of our business and culture:Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [email protected] if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
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