Company Description
SmartRecruiters powers Superhuman Hiring™ by freeing talent acquisition teams from legacy applicant tracking software and equipping them with next-gen AI functionality. SmartRecruiters' platform serves as the hiring operating system for 4,000 customers, including Bosch, LinkedIn, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.
We are a values-driven, globally focused tech employer with strong financial backing. By solving the biggest problems, we focus our efforts on what matters most, driving real impact for our organization and customers. For the past three years, we’ve been recognized as a strategic leader in recruitment technology by Fosway Industry Analysts. In 2023 and 2024, we received prestigious awards from Comparably for being a top company for Women, Perks, and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, Culture, and Company Outlook.
At our core, we commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together - because together, we will win. With competitive salaries, generous equity, and strong internal mobility, we ensure that high performers have meaningful growth opportunities. Our remote-friendly culture is welcoming, respectful, and built to empower every team member to thrive.
Job Description
We are looking for an outstanding Senior Product Manager to join our team and help drive the evolution within our product suite. You'll be part of the group responsible for building exciting conversational AI products that will transform recruiting as an industry and as a function. This is probably the most significant challenge facing recruiters today and a key focus area for SmartRecruiters in their journey to create a delightful hiring experience.
This is a high-impact role that’ll demand strong product management chops, people skills, as well as domain knowledge in Artificial Intelligence - most specifically understanding nuances of generative AI. If you have experience building empathetic conversational experiences and share the belief that natural conversations should be enough for AI agents to execute repeated work, then we want to talk. If you enjoy rolling up your sleeves for an exceptional opportunity to build innovation in (& with) products with plenty of market traction, come work with us.
We are a B2B company, so the ownership also includes thinking proactively about enablement, talking to customers passionately, and helping to visualise the shifting horizons of recruiting by working in sync with product marketing. So, alongside your passion and solid understanding of user-first feature development, working experience with SaaS products will be a key to success.
What you will do:
- Build empathetic conversational AI products using the power of LLMs
- Visualise high-level user flows to proactively identify dependencies on various teams owning individual domains with whom the conversational layer needs to interact
- Define the messaging and positioning of AI, alongside Product Marketing, and will work closely with commercial teams to enable bringing the features to market
- Effectively break high-level flows into granular specifications for execution and navigate between these two levels effortlessly
- Conduct user research together with your design partner and make informed choices on the immediate and upcoming roadmap
- Collaborate with other similar AI agents being built by others in the industry to achieve a holistic and collaborative multi-agent experience
- Hold yourself and the team accountable to achieving customer outcomes; align around measurable metrics
- Engage in active listening to customers while possessing the critical acumen to make strategic product decisions aligned with the broader vision
- Be the voice of your product area; inspire team members and stakeholders of the impact and opportunity ahead
Qualifications
- Proven experience in product management with solid fundamentals (SaaS or B2B experience is necessary)
- Experience in building conversational AI experience is a must to be successful in the position
- Specific experience building AI agents that execute on behalf of users is and HRTech experience is a big bonus
- Maturity in managing stakeholders - leadership, external partners, and GTM conversations
- Good grasp of UX and discovery process
- Great understanding of user behaviour and conversion metrics
- Ability to collaborate, identify dependencies, and navigate across multiple teams on complex projects
- Aspiration to be an excellent colleague and teammate
- Excellent communication and storytelling skills, with the ability to articulate product direction, strategy, and roadmap to both technical and non-technical audiences
- Empathy and active listening
- Fluent in English
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
