Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market.
The Role
Outreach is transforming how companies engage with their customers. As Senior Product Manager for our Orchestration Services, you will define the vision, strategy, roadmap for delivering a simplified and scalable experience.
This role is crucial in helping Outreach’s product development teams more efficiently build capabilities while ensuring customers can more easily leverage the suite of tools available within the Outreach platform.
Outreach is in a hyper-growth stage, and looking for product leaders who thrive in an entrepreneurial environment, bring proven best practices that lead to quality outcomes, and are excited to join one of the fastest-growing SaaS companies in a role with real impact.
Your Daily Adventures Will Include
- We're looking for a senior product manager with experience in building B2B enterprise applications like CRM or Sales Engagement platforms to accelerate our AI roadmap and introduce innovative agent-assisted experiences for sellers.
- Defining the vision, strategy, and roadmap for delivering a simplified and scalable experience
- Partner with all experiences teams to drive a plan to migrate all experience to a new client framework
- Work with research, design and development to develop a plan to simplify the information architecture and experience
- Partner with other product teams to drive cross organizational initiatives
- Partnering with engineering to build and maintain a roadmap for the feature to serve our end customers
- Lead product discovery and roadmap sessions with key prospects and customers
- Drive organizational process to build, manage and update our design system
- Lead Outreach’s effort in accessibility, localization and internationalization
- Partner with product marketing to develop enablement and positioning collateral to share the work with the world
Our Vision of You
- 8+ years of experience building great products, including responsibilities driving prioritization, trade-offs, and timelines
- High intellectual horse-power, deeply analytical, high EQ, curious, process oriented. Knows the art (user love) and science (metrics based growth) of product management
- Strong user empathy and data intuition; have built products (features) that users love
- Strong people skills; can hype up a team rally behind a common product mission
- Ability to define long-term business strategy, and drive impact on short-term product goals
- Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
- Deep understanding of customer needs, and strong motivation to tackle their problems
- Demonstrated technical proficiency and effectiveness working closely with engineers
- Strong skills around cross-functional collaboration, influence, and communication
- Strong analytical abilities and prior experience with building business cases, data analysis, and problem-solving
- Built, managed and maintained a product line in a related GTM motion in B2B/SaaS application stack
- Bachelor's degree; MBA or related graduate degree preferred
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
