About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
We are looking for a Senior Product Manager to join the Consumer Product team at Grubhub. Our organization is responsible for the customer on Grubhub and our partners. This critical role will focus on building commerce platform products used by internal teams and external partners to build applications. You will play a central role in envisioning, articulating, and expanding the core features that drive user experiences on Grubhub apps and partner integrations with Grubhub's online food ordering marketplace. You will work directly with engineering leaders on providing the product mindset and direction as we evolve our marketplace platform. Ideal candidates for this role have a strong technical product management background in direct-to-consumer digital, retail, or CPG subscription platforms, a customer-centric mindset, strong technical and analytical acumen, and can communicate effectively with both technical and non-technical stakeholders from peer-level to C-level. They excel at problem-solving in collaboration with cross-functional stakeholders and are adept at leveraging data and insights to drive value through their products. You will report directly to a Director, Product Management.
The Impact You Will Make:
- Create the product plan for the next generation of the Grubhub commerce platform working directly with senior engineering leadership.
- Create the vision and articulate the short and long term product strategy for using Grubhub's commerce platform to expand the third party partnership product offering
- Work with Engineering to integrate customer and business requirements into commerce platform system to ensure feature parity across applications
- Gather and unearth business opportunities through research, data analysis, user experience analysis, competitive research, testing and experimentation
- Manages product features, influences customers, vendors, external partners, and engineering teams priorities
- Proficiently communicates clearly and effectively both verbally and written with Product, Design, Engineering and Business partners to ensure clear messaging of the Partnership Platform strategy and goals across the company
- Able to liaison between Product and non-technical/product partners to clearly explain complex product concepts in a simple language
- Sets clear, quantitative measures for product(s) and monitors process, progress, and results
- Delivering on rigorous, quantifiable business objectives in a matrixed, flat organization
- Playing a key role on the company's strategic direction, defining and articulating new opportunities, and working in close concert with key stakeholders, including executive leadership, Grubhub's technology team and various business teams
- Identifies when there are areas of improvement within the team and proactively mentors them to help close those gaps
- Invests in coaching and mentoring other PMs on the team
- Demonstrates strong writing and storytelling skills through product briefs, jira tickets, opportunity assessments, etc.
- Actively makes process improvements
- Drives large features within their domain and is the SME for those crossing a number of partners
What You Bring to the Table:
- 5+ years of experience as a Product Manager in an Agile environment
- Experience in user-facing industries such as eCommerce, technology or multi-sided marketplaces
- BA/BS required, with a focus on computer science or mathematics preferred; MBA is a plus
- Proficient analytical and quantitative skills and strong bias towards data-driven decision-making, preferably in the context of experiment
- Experience manipulating large, raw datasets using tools/techniques such as SQL, pivot tables, lookups, etc.; experience with Presto, Redash, Tableau
- Proven collaboration skills, working across a broad organization including Technology, Product Design, Data Science and Marketing
- Demonstrated experience launching search features in high growth markets; History of successfully delivering large scale projects in high-quality, managing the entire life-cycle
- Familiar with product development in Agile and OKR methodologies, preferably with squad or tribe structures
- Ability to weigh competing priorities, manage trade-offs and evaluate opportunistic new ideas with stakeholders, driving to consensus while maintaining a clear focus on overarching business priorities
- Strong technical understanding for area of product development and focus and is building awareness at the architecture level
- An innate understanding of technology and how to use it to deliver outstanding and innovative products is a must
***As a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role.***
The base salary range for this position is below:
Chicago: $138,500 - $173,000 base salary range
New York: $152,500 - $190,500 base salary range
Boston: $152,500 - $190,500 base salary range
Grubhub uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
And Of Course, Perks!
- Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
- Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
- Free Meals. Our employees get a weekly Grubhub credit to enjoy.
- Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].
