Senior Product Manager - Innovation Loyalty Ecosystem
Perm, full time
Auckland based only
Mō te tūranga | About the Role
We’re looking for a Senior Product Manager who can influence and drive the strategy, performance, and ongoing development of our Everyday Banking products here at Westpac NZ.
In this role, you’ll own the end-to-end product lifecycle, defining product strategy, identifying opportunities to improve customer experience, and delivering initiatives that support growth and commercial performance. You’ll work closely with partners across the business including, procurement, legal, finance, risk, and marketing to bring new features to market, enhance our banking experience, and ensure our products remain competitive and compliant.
The role requires a strategic thinker with a passion for delivering outstanding customer propositions that truly make a difference, bringing a deep understanding of how customers interact across products and services and using those insights to expand loyalty and elevate engagement.
If you have strong propositional thinking, a disciplined delivery practice, sharp commercial acumen and you know how to form powerful partnerships and drive product management, we’d love to hear from you. Apply now!
Nā tāu rourou | What will you bring?
Financial services product management experience
Proven leadership capability with the ability to influence, shape and drive strategy
Strong understanding of acquisition and retention, loyalty landscape and eco system development
High level of financial and commercial acumen, including understanding complex commercial constructs and value drivers
Demonstrated ability to partner effectively across a large complex organisation
Experience delivering product initiatives
Ability to use data and insights to drive decision making
Excellent communication skills, both written and verbal
Westpac Hei Wāhi Mahi | Working at Westpac
In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:
4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
Additional purchased leave options up to 4 weeks per year
Banking benefits, insurance discounts and superannuation scheme
Growth and development – we provide opportunities for development and promote internal mobility
Recognition - we recognise and reward our star performers
School holiday subsidy - help you balance work and family during school holiday
2 Volunteer days per year
Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Mahi tahi tātou, kaha ake tātou | Together Greater
Applications close:
7 March 2026
