Senior Product Manager, Gateway

Available Locations: Hybrid - Lisbon
Role Summary
We are looking for an experienced, empathetic, and highly technical Senior Product Manager to join our Gateway PM team. Working alongside PMs in the same space, you'll join a growing team to own the core Firewall offering that powers the heart of Cloudflare One, Cloudflare's SASE/SSE solution.
Role Responsibilities
You'll be joining a growing PM team focused on the SWG (Secure Web Gateway) and DNS filtering portion of our SASE platform. We are looking for someone to take on core pieces of the platform (ex. How network traffic flows), with a focus on the policy engine that spans the entire SWG. Acting as the CEO of your area, this means you'll work alongside sales, support, design, engineering, solution engineering, technical writers, and all pieces of the sales and development cycle.
We operate with small teams of highly motivated, technical, and experienced engineers. The ideal candidate will have built Firewall, SWG, or other policy based systems in the past. A strong understanding of networking concepts is required.
Some of your responsibilities will include:

• Write requirements documents and work with engineering and design to build, ship, and support enterprise class mission critical security systems
• Join pre-sales and post-sales calls with customers, sales, support, etc., to assist with, and help understand all phases of the customer lifecycle
• Support a global engineering, sales, support, customers, and partners with a flexible schedule (expect occasional later than normal Western European times to effectively engage with a handful of customer and co-worker in PST timezone in North America)
• Work in a fast paced, dynamic and interrupt driven environment

Role Requirements (Must-Have Skills)
Must-Have Skills

• 5-10 years working as a Product Manager or Technical Product Manager shipping enterprise class software, or relevant experience
• Strong technical understanding of Firewalls, Packet Inspection, TCP/IP, DNS, etc.
• Experience working alongside multiple disciplines (ex. Design, engineering, support, sales) and decision makers to ship software
• Excellent customer facing skills (empathy, problem solving, clear and succinct communicator)
• Ability to work with common networking tools across multiple OS platforms, common scripting languages, and call web APIs, and use systems like Terraform
• Excellent written and verbal communication skills
• Ability to speak in English at both a high level and low-level technical discussions

Nice-to-Have Skills

• Experience with modern SASE or SSE solutions (either building or implementing)
• Experience building policy engines and/or complex decision making UI

Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave