Senior Product Designer

Wherever you find ambitious companies investing in their people, you’ll find Learning Pool

Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders , using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service. 

Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way.

So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning.

About the Role

As a Senior Product Designer at Learning Pool, you will own the end-to-end design of a defined product area, shaping experiences that are intuitive, inclusive, elegant, and deeply aligned with customer needs. You will work as a hands-on member of a cross-functional product team partnering closely with the Product Manager and Engineering team, and operating within the design direction set by the Lead Product Designer.

You will lead design execution within your product area from discovery through to delivery, ground your decisions in user research and insight, and ensure your work integrates coherently with the broader product suite. You will contribute to how Learning Pool builds great products, bringing rigour, care, and user empathy to everything you ship.

You will contribute to a strong design culture at Learning Pool, sharing knowledge, engaging in critique, and helping raise the quality of work across the team.

What You Will Be Doing

Roles and responsibilities include: 

Roadmap & Delivery Support

• Lead the end-to-end design process within your product area — from discovery through delivery and iteration — ensuring solutions are grounded in user needs and technical feasibility

• Actively participate in planning, sprint cycles, and technical discussions with Product Managers, Engineers, and QA

• Produce design work to a high standard of handoff quality, collaborating closely with engineers during implementation to ensure designs are built as intended

• Support continuous improvement by contributing to refinements in design approaches, tools, and outputs

Discovery & Insight

• Lead design execution for a defined area of the product suite, working within the vision and direction set by the Lead Product Designer

• Plan and conduct usability testing, user interviews, and discovery sessions to inform and validate design choices

• Analyse both qualitative and quantitative insights to iterate and optimise user experiences post-launch

• Embed research as a consistent input to your design thinking, and share findings actively with the wider team

• Maintain awareness of how your product area integrates with adjacent products in the suite

Cross-Functional Collaboration

• Work closely with cross-functional peers to ensure alignment, delivery efficiency, and a shared understanding of customer needs

• Present and explain design decisions clearly in team critiques, sprint reviews, and stakeholder discussions, linking them to business and user value

• Contribute to design thinking within your cross-functional team, modelling a user-first approach in how you work

Product Communications 

• Produce clear, compelling deliverables including user flows, wireframes, interactive prototypes, and high-fidelity visuals

• Apply and contribute to shared design systems and standards to ensure consistency and scalability across the product suite

Innovation & Growth

• Design inclusively, ensuring accessibility standards (WCAG) are met

• Contribute to Learning Pool's design culture by sharing insights, giving and receiving critique openly, and encouraging a feedback-rich team environment.

Who we are looking for

The successful candidate will demonstrate:

• Design experience:  You will have a minimum of 3 years of hands-on experience in UX/UI or product design, contributing to digital products across their lifecycle.
• Design qualifications and learning:  You will hold a degree or have equivalent experience in product design, UX, HCI, or a related field, with a commitment to continuous learning. Certifications are welcome but not essential.
• End-to-end design capability:  You will have experience supporting design work across the full product lifecycle — from discovery through to delivery and iteration.
• Interaction and visual design:  You will have strong UX/UI skills, with close attention to usability, detail, and visual polish.
• Design tools:  You will be proficient in tools such as Figma and Miro, and confident presenting your work to teammates and stakeholders.
• User-centred design:  You will have experience working in agile teams, applying user research to inform design decisions.
• Accessibility and responsiveness:  You will have a solid understanding of WCAG, responsive design, and localisation.
• Design systems:  You will have experience working within and contributing to shared design systems.
• Behaviours and mindset:  You will be user-centred, collaborative, pragmatic, and iterative, with a focus on delivery, continuous learning, and contributing to team success.

Working at Learning Pool 

The Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers.

Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards.

Closing date for receipt of applications is 5pm UK time on 8th May 2026.