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Senior Principal Relationship Management and Business Development

Posted Yesterday
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Hybrid
London, Greater London, England
Senior level
Hybrid
London, Greater London, England
Senior level
Manage business development in various regions, drive profitable sales, maintain complex partner relationships, and analyze market opportunities for growth.
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Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do

  • Responsible for managing business development in one or more countries, regions or industries, which will include Israel, with the potential for additional markets in the Middle East, Eastern Europe and Africa. Serves as the relationship manager for multiple complex partner relationships. Performs market analyses and business development activities to drive profitable sales volume.
  • Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.


How You'll Do It

  • Deliver growth in payments volume and acceptance by effectively leveraging existing and developing new relationships with banks, acquirers, domestic schemes, merchants and technology partners.
  • Perform market analyses, partner internally and externally to identify and develop growth opportunities in traditional, new and emerging payment sectors.
  • Serves as the regional subject matter expert regarding payments in the target markets based on knowledge of partners, industry trends and competitive environment.
  • Contribute to and ensure effective delivery of Partnership Management strategy across CEEMEA region.
  • Monitor and document pipeline opportunities and performance against goals
  • Strategically identifies leads, develops proposals, responds to RFP's and negotiates agreements to maximize network growth. Identifies and creates business case to establish new development activities with internal (Risk, AML, etc...) and external industry partners.
  • Serve as the strategic liaison between Discover external accounts, by maintaining relationships with decision-makers across company divisions of each participant. Actively manages and escalates risk and customer-impacting issues or complaints within the day-to-day role to management.
  • Explores new partnership opportunities and manages a portfolio of clients to retain, grow and drive existing and new business by exploring acceptance and volume growth.
  • Manage and build relationships with existing strategic network participants. Maintain knowledge of partners, industry trends and competitive environment by performing market analysis and maintaining opportunity pipeline to recommend actions in improving Discover's position.
  • Drives internal processes including; development of communications, account management, approval requests and contract negotiations, compliance and risk management.
  • Performs market analyses and business development activities to increase network transaction volume and revenue generation.
  • Partner internally and externally to identify new or additional business opportunities within accounts; maintain and grow relationships to attain new business value and improve client experience.
  • Advise network participant of new product, marketing or operational initiatives and act as primarily liason into Discover to ensure improved market position for DFS.
  • Address client inquiries and problem solve to resolve opportunities or issues. Negotiate contracts, pricing agreements or incentives while ensuring compliance with new processes and business practices.



Qualifications You'll Need
The Basics

  • Bachelors degree in Business Administration and Management, Finance, Marketing or related
  • Payments, Relationship Management or Marketing experience
  • Technical expertise (i.e.; mobile payments, vehicle commerce, SRC, payment chip technology, IOT emerging technologies) to support digital partners
  • In lieu of degree, Payments, Relationship Management or Marketing experience


Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

  • Primarily remain in a stationary position.
  • Occasionally move about the work environment to complete the major responsibilities of the job.
  • Primarily performed indoors in an office setting.
  • Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
  • Ability to communicate verbally.; Ability to communicate in written form.
  • "Travel up to 50% of the time."



Bonus Points If You Have

  • Business Development in Fintech, Credit, Debit, Prepaid, and/or Commercial Payments
  • Payments experience with an Acquirer, Issuer or Network; previous experience in a sales and /or relationship management role is preferred.
  • Exposure to negotiating complex multi-million dollar Merchant contracts at C level.
  • A strong communicator across all levels
  • Comprehensive knowledge of new and emerging payment technologies
  • Experience of working in the Middle East and Africa will be desirable but not essential
  • The ideal candidate will be self-starter with an entrepreneurial approach



*** Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United Kingdom on a full-time basis.***
Application Deadline:
The application window for this position is anticipated to close on Apr-07-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected] . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
Positions marked as remote eligible are limited to remote locations within the country in which the position is based.
Applicants must be 18 or older at the time of hire.

Top Skills

Iot Emerging Technologies
Mobile Payments
Payment Chip Technology

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