Mō te tūranga | About the Role
We have a Senior Payroll Advisor vacancy at Westpac NZ. Join this growing team and provide payroll support to the wider business as part of the payroll function which sits within the People team and directly reports to the Senior Manager HR Services and under the guidance of our Payroll Team Leader. This is a permanent, full-time position.
You will:
Collaborate with your internal customers to develop an understanding of business requirements and how they align with payroll processes.
Management of the day-to-day payroll administration, maintenance, reporting and operations for your business units
Manage, organise and plan for the fortnightly payroll, allowing sufficient time for review of inputs and variance reporting
On a roster basis, run the payroll processing steps on a Monday and Wednesday for the fortnightly pay
Champion great customer service; build empathetic, value add and trusted relationships in all interactions.
Identify and resolve day-to-day payroll issues through root cause analysis, and plan corrections with appropriate stakeholder engagement throughout
Take ownership for proactively managing risk, escalating appropriately and in accordance with Westpac requirements
Ensure all aspects of payroll operations comply with relevant legislation, agreements, policies, controls and audit requirements
Provide guidance and mentoring to Payroll team members, uplifting capability, elevating performance and promoting operational competency
Provide backup for and technical support to the Payroll Team Leader for accounts reconciliation, Payday filing, statutory returns, and super scheme requirements
Nā tāu rourou | What will you bring?
Payroll subject matter expert
5+ years payroll experience with end-to-end payroll processing
Intermediate proficiency in MS Office
Relatable approach across various levels and cultures
Experience in a corporate environment
Systems knowledge - CHRIS21 & Workday experience desirable
Payroll reporting and analytics experience
Participation in continuous improvement initiatives
Genuine team player
Excellent interpersonal skills
Exceptional attention to detail and accuracy
Analytical thinker and problem solver
An aptitude for self-development
Trusted to do the right thing
This will suit a Senior Payroll professional who is up for the challenge and likes to work at pace, but can ensure accuracy, data integrity and strong working relationships throughout.
Your energy, attitude and people skills will see you succeed in this dynamic environment. Maintaining a strategic lens across the work you do, thinking outside of the box, being one step ahead, and taking action for what’s required will be second nature to you.
Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Mahi tahi tātou, kaha ake tātou | Together Greater
Applications close:
23 February 2026
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