SLAB is investing in modern technologies including Microsoft 365, Copilot AI and automation to transform how we work. We are looking for an enthusiastic individual to join our Digital Services department in a newly created role to help maximise the value of these investments by driving adoption, identifying opportunities for process improvement and supporting the use of technology to deliver more efficient and effective services.
Working closely with technical teams and business areas, you will champion innovation, simplify ways of working and help staff make the most of the digital tools available to them.
Key responsibilities include:
- digital workplace and technology optimisation
- AI, automation and process improvement
- adoption, engagement and benefits
governance and assurance
- infrastructure engineering
- leadership and delivery.
To succeed in this role, you will need:
- hands-on experience delivering, administering and enhancing Microsoft 365 services
- strong understanding of digital workplace technologies and how they improve collaboration, productivity and user experience
- demonstrable experience with Power Platform technologies, including Power Automate and Power Apps
- demonstrable experience configuring, administering and supporting Microsoft 365 and Power Platform solutions
- understanding of information governance, security and data protection principles
- proven ability to work collaboratively with stakeholders to identify needs and deliver outcomes
- strong communication, problem-solving and stakeholder management skills.
What we offer is:
a meaningful role where your work makes a real impact
a supportive, inclusive and values-driven working environment
opportunities for learning and professional development
flexible working to support a healthy work-life balance
a competitive salary and benefits package, including pension contributions
generous annual leave entitlement (34 days, rising to 42 days after two years’ service)
enhanced family-friendly leave entitlements
access to wellbeing support, mental health support and an employee assistance programme
access to a wide range of discounts (including gym and retail) and the Cycle to Work scheme through our partner, Edenred.
For more details about this role and a full list of essential criteria and required competencies, please see the Job Description.
For assistance, please email [email protected].
Completed applications should be returned by Tuesday 17 November (23:55).
About Us
The Scottish Legal Aid Board (SLAB) plays a vital role in ensuring access to justice for all individuals in Scotland. As a non-departmental public body, SLAB operates independently but is accountable to the Scottish Government. Our mission is simple: to provide essential legal support to those who need it most, ensuring fair access to justice for all.
We manage and continually improve the delivery of publicly funded legal assistance and provide strategic advice to Scottish Ministers, shaping the future of legal aid in Scotland. In a dynamic and evolving legal landscape, our work is central to the functioning of the justice system, supporting the courts and helping people navigate complex legal matters.
At SLAB, we believe in the power of a diverse, talented workforce. We employ individuals from all backgrounds, bringing a range of skills and experiences to our workforce. Every role, whether directly interacting with the public or providing behind-the-scenes support, makes a meaningful impact on people’s lives.
We offer an inclusive, supportive work environment with a comprehensive employment package. To learn more about working with SLAB and the benefits we offer, please visit www.slab.org.uk/recruitment/working-for-us.
We are an equal opportunities employer, dedicated to being fair, inclusive and a place where all belong.
We welcome and encourage applications from diverse backgrounds, including groups currently underrepresented in our workforce. These include people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQI+ people.
We will ensure that the disclosure of disability status will not negatively impact anyone’s application. Where reasonable, we are committed to guaranteeing an interview to every applicant who indicates they have a disability, under the Equality Act 2010, and meets the minimum criteria for the role.
For further information on SLAB’s services, values, and how the legal aid system works, please visit www.slab.org.uk.
