Senior Manager Sales Training - Microbiology Division

Work Schedule

Environmental Conditions

Job Description

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.

The Senior Manager, Sales Training will define, lead, and implement sales training programs globally. Responsible for global curriculum design, development and implementation of informative strategy and content that ensures all Sales professionals have knowledge of MBD’s workflow offerings, sales skills, technical skills, sales process skills and sophisticated sales techniques. This role will lead a dedicated team of specialists passionate about training content, design/implementation, onboarding, and technical skills.

What will you do?

• Drive and implement a training and development strategy for the global Sales team that enables the achievement of Sales targets and goals. Establish a culture of continual learning and professional development.
• Lead all aspects of the development of a sales training framework to specify training requirements, assess current skills and identify gaps. Lead the build out of training curriculum- with a variety of training assets to provide training resources to all sales personnel.
• Demonstrate extensive knowledge of adult learning principles and the requirements for development and implementation of appropriate training initiatives. Maintain and support high ethical integrity in the delivery and content of training and development programs.
• Partner with Sales leadership to support the launch of new programs and initiatives through analysis, design and development of the most efficient content delivery that meets the programs objectives. Deliver training courses personally as well as via the team.
• Build and maintain strong collaborator relationships across the organization including Sales, Product Management, Marketing, and HR by establishing an intimate knowledge of the current challenges and business needs of the global field sales organization, marketing, product, and other internal groups as well as industry and regional trends.
• Drive best practice standardization and adapt to include innovative approaches as appropriate.
• Work with the Commercial Operations leadership team to align Sales training business objectives and ensure this fits with the strategic vision. Review training programs for sales effectiveness through surveys and other means.
• Develop a training and development dashboard/bowler that demonstrates the scope, impact and success of the training organization & track against defined goals
• Develop and maintain curriculum, assignments and course completion data through the. Coordinate training venues, logistics, transport, and accommodations as required, to achieve efficient training attendance and delivery.
• Develop roles/responsibilities and implement sales mentors, regional training points and “Training counsel” programs. Conduct quality assurance checks to ensure skills and knowledge are being transferred to participants. Drive alignment with key stakeholders.

Knowledge, Skills, Abilities

• Bachelor’s degree in Life Science e.g Microbiology
• 10+ years related sales and/or training experience.
• Experience with Korn Ferry and the Miller Heiman sales methodology
• Demonstrated excellence in curriculum design and development.
• A detailed understanding of the dynamics of adult learning.
• Ability to work on various assignments simultaneously.
• Ability to empower and develop others
• Strong leadership skills, experience with organization change management & coaching teams to deliver outstanding performance
• Proven track record of managing & delivering complex projects.
• Effective at generating enthusiasm and action around and idea or solution to gain support and adoption of new capabilities.
• Ability to implement new technologies that support commercial productivity and revenue generation.
• Adept at challenging the status quo to identify organizational needs, investigate, and implement new technologies or processes to support commercial ambition.
• A great teammate with a bias for action and driving projects to fruition & working cross functionally
• Excellent interpersonal and communication skills (both verbal and written)
• Ability to interact professionally with a diverse group including Sales & Functional leaders at all levels as well as subject matter experts and end-users.
• Ability to travel up to 25%

What’s in it for you:

The role comes with a package including, pension, private health care, annual bonus and insurance. It is also a fantastic opportunity to be part of a diverse team!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.