Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
Job DescriptionWe are seeking a Senior Manager, Sales Enablement (International) to lead our International enablement team. This role is ideal for a strategic and agile leader who thrives in fast-paced, ever-changing environments—someone who can transform complexity into clarity, drive impactful programs, and lead a team of enablement professionals to success.
Key responsibilities include:
Lead & Develop: Manage and mentor a team of enablement professionals, ensuring they have the resources, guidance, and support to drive excellence across international markets.
Drive Clarity & Execution: Design, structure, and execute high-impact enablement programs that align with business priorities.
Enable Sales Success: Deliver best-in-class content, training, and programs that empower sales teams to achieve and exceed their goals.
Cross-Functional Collaboration: Partner closely with Sales, Product Marketing, Marketing, Sales Programs, Revenue Operations, and other key stakeholders to develop and implement initiatives that drive pipeline and revenue growth.
Stakeholder Management: Influence and align diverse stakeholders with varying priorities—navigating challenges with diplomacy, resilience, and a solutions-oriented mindset.
Content Creation & Delivery: Develop compelling, relevant, and actionable enablement content tailored to the needs of international sales teams.
Program Management: Oversee multiple enablement programs, ensuring smooth execution, adoption, and measurable impact.
Adapt & Optimize: Continuously assess and refine enablement strategies, keeping pace with evolving business needs, market dynamics, and feedback from the field.
Bachelor’s degree in business, marketing, or a related field; additional certifications in training and development are a plus.
7+ years within SaaS industry and 3+ years in a sales enablement role
Prior track record of success within a sales organization
Management experience and coaching ability.
Experience working with international teams, understanding regional nuances, and tailoring enablement strategies accordingly
Proven experience building and scaling sales enablement programs
Strong facilitation and enablement delivery skills, with the ability to engage, inspire, and drive adoption across diverse sales teams.
Strong analytical and problem-solving skills
Ability to work independently and collaboratively in a fast-paced environment.
A proactive and adaptable mindset with a commitment to continuous improvement.
These are some benefits you can expect from us in return:
- Company funded Life & Long-Term Disability insurance
- Pension scheme
- Private Medical Insurance + Health Cash Plan
- Learning & Reading budget of up to £1,000 per year
- Fitness budget of up to £30 per month
- Cycle to work Scheme
- Company funded daily lunch when in office
- Company Funded Employee Assistance Program (EAP) for both you and your family
- 25 days annual Paid-Time-Off (PTO)
- Discounted Tax Support Services
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
