About us:
Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and more.
Founded in Copenhagen, Denmark, in 2014, Templafy’s success is built by our 60+ employee nationalities found at offices around the world. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over 200 million in funding from Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company and Golub Capital.
What you'll do:
We are seeking a hands-on, operationally focused Senior IT Systems Administrator to manage the implementation, integration and optimization of our core IT cloud infrastructure, endpoints and systems. Supporting a remote-enabled workforce of 200+ employees, you’ll partner closely with our Managed Service Provider (MSP), internal security team and act as a technical liaison across departments. While the primary focus is on maintaining and optimizing IT systems, the role offers the opportunity to support emerging areas such as digital innovation and AI-driven tools.
Day-to-day, you will:
- Manage endpoint and identity platforms, including device compliance, group-based access and lifecycle automation.
- Provide Tier-3 support for escalated technical issues in coordination with the MSP.
- Assist with the onboarding, integration and enablement of new SaaS tools, ensuring they align with company standards for security, access and scalability.
- Maintain configuration standards and implement automation to enhance operational efficiency.
- Guide best practices around SaaS integrations, identity and shared tool usage (e.g., Microsoft 365, Asana, Loop).
Key responsibilities:
- Manage the design, implementation, and optimization of IT infrastructure, architecture, and cloud-based platforms (Microsoft 365, Azure AD, Intune, Microsoft Defender).
- Act as the technical counterpart to the MSP: define SLAs, approve workflows and handle Tier-3 escalations.
- Oversee identity and endpoint management, including compliance policies, provisioning automation and device health.
- Collaborate across departments (e.g., HR, Legal) to support tool implementation, integration and onboarding.
- Conduct quarterly access reviews, backup restore testing and participate in audit preparation (ISO 27001, SOC 2).
- Write and maintain automation scripts (e.g., PowerShell) to reduce manual tasks and enhance systems reliability.
- Own vendor relationships and contracts related to core IT systems — including renewals, license optimization, performance reviews and compliance alignment.
- Generate reports for device compliance, license usage and user lifecycle metrics.
- Manage and maintain network hardware (e.g., switches, routers) in coordination with the MSP and office IT footprint.
Who we are looking for:
The ideal candidate has extensive experience in systems administration or IT infrastructure, with proficient technical skills across Microsoft cloud platforms and SaaS ecosystems. You should be proactive, service-oriented and collaborative — able to work cross-functionally with IT, Security and business teams to deliver practical solutions. Since we value collaboration, we encourage in-person work at the office three times per week to support teamwork, knowledge sharing and faster decision-making. Clear communication with both technical and non-technical stakeholders is essential.
Required qualifications:
- 4–6 years of hands-on experience in systems administration or IT infrastructure within a cloud-based, SaaS-heavy environment.
- Deep familiarity with Microsoft 365 admin, Azure AD, Entra ID, Intune and Microsoft Defender suite.
- Solid skills in automation and scripting (e.g., PowerShell) to support provisioning, reporting, and system health monitoring.
- Experience with SaaS integration projects, including SSO setup (SAML/OAuth), SCIM provisioning and cross-functional onboarding.
- Experience working with or managing deliverables from an IT Managed Service Provider (MSP) in a distributed workforce context.
- Prior experience supporting a distributed workforce across multiple time-zones
Employee Benefits:
- Employee equity program
- Private health insurance
- Company lunch contribution
- Phone and broadband covered
- Centrally located office with easy public transit access
- Regular company events and team activities
- Various discounts
- Calm and Classpass Apps
- Flexible work environment
Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status.
