About Euromonitor
Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence.
Purpose of the role
The Internal Communications Manager, based in London, will connect our global workforce through meaningful and inclusive communication, delivering on our internal communication strategy and fostering alignment on supporting in the delivery of our culture and engagement work across 16 offices. They will translate business priorities and cultural messages into engaging content across various platforms, ensuring consistent messaging that reflects our values and local nuances.
Reporting to the Global Director of Communications, the role also has a dotted line into the Chief People Officer and will collaborate with the People team on employee engagement, developing communication toolkits, aligning with stakeholders to support talent attraction, engagement, and strategic objectives, and building our employee value proposition and employer brand.
You’ll work at the intersection of employee experience, business operations, and leadership messaging—helping to embed our values, shape behaviours, and amplify the voices that matter most: our people.
What you’ll be doing
Communication with purpose
- Translate business priorities, leadership updates, and cultural messages into clear, engaging internal communications.
- Write, design, and deliver content across various platforms—newsletters, intranet, video, digital signage, leader messages, etc.
- Build content for our global employee newsletter, The Monitor, and curate blogs for our executive leadership.
- Ensure consistent messaging and curate stories that reflect our values while embracing local voices and cultural nuances.
Engagement that’s measured and meaningful
- Work with the Director of Culture, Engagement and Inclusion on the annual employee engagement survey and follow-up actions.
- Develop toolkits, communication plans, and templates to support survey participation and local action planning.
- Work with Global Director of Talent Management and other members of L&D and HR to deliver internal leadership and employee events.
- Track and analyse KPIs to evaluate the effectiveness of communications and engagement initiatives.
- Support talent attraction and retention by leveraging engagement metrics and insights.
Operational excellence in engagement
- Build and maintain a practical calendar of employee communications and culture touchpoints, leveraging a multi-channel approach.
- Use AI and digital tools to streamline delivery and elevate content quality.
- Maximise the efficiency and effectiveness of leadership-led town halls.
Stakeholder alignment
- Connect and collaborate across Marketing-Communications, HR, leadership, and commercial teams to translate strategic objectives into actionable plans.
- Cultivate relationships with global communication and culture champions to localise initiatives and create grassroots energy.
- Enable Euromonitor and its employees at all levels to celebrate success!
Reputation and brand building
- Develop messaging and narratives for reputation building and management.
- Conceive content guidelines and templates for "glocal" delivery.
- Partner with Talent & Culture team on the employee value proposition (EVP) and build our employer brand.
Skills and qualifications
- Experience in internal communications, employee engagement, or culture roles, preferably in a global, heavily matrixed environment.
- Demonstrable experience supporting change management in organisations undergoing transformation
- Strong understanding of how communication shapes employee engagement and drives culture transformation.
- Exceptional communication skills (written, visual, verbal) to create content that resonates across cultures, geographies, and functions.
- Proficient in project management, digital tools, and AI platforms; experience in Microsoft 365, SharePoint, video editing and survey tools would be beneficial.
What success looks like
- Employees feel informed, heard, and connected to each other and the business.
- Communications are timely, trusted, and aligned with company purpose and values.
- Culture and engagement efforts are embedded in our internal communications
- You’re seen as a trusted advisor and a go-to for making communication meaningful and actionable.
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