Drive customer acquisition through strategic campaign management across various channels, focusing on data-driven performance and market responsiveness to enhance conversion and revenue growth.
About TodayTix Group:
TodayTix Group, TTG, is the global e-commerce leader for cultural experiences. Founded in 2013, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology.
Through powerful consumer matchmaking technology and our expansive portfolio of brands, including TodayTix, New York Theatre Guide, London Theatre Guide, Show-Score, Arthouse, and Secret Cinema, TTG has an intimate understanding of its millions of customers. We optimize partner relationships by providing unparalleled access to engaged audiences to generate meaningful revenue, transforming the way tickets are sold. With an ever-expanding global network of theatres, producers, and cultural institutions, frictionless technology, and vast data and insights, TTG is at the forefront of the digital transformation of culture.
Life at TodayTix Group
We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.
We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
About the Role:
We’re looking for a strategic, data-driven Senior Growth Marketing Manager to join our London Marketing team and drive customer acquisition across paid, owned, and onsite channels. This role will play a key part in growing our London business by turning local insights into impactful marketing strategies and campaigns.
As our first senior growth marketer based in-market, you’ll be empowered to move quickly, test boldly, and act on what’s working—all while collaborating closely with global channel experts. Your work will directly impact customer acquisition, conversion, and revenue growth, helping us scale our presence in one of our most important markets.
If you thrive in a fast-paced, high-growth, and highly collaborative environment and are passionate about performance marketing, data, and culture, we’d love to hear from you!
Please note: This is a full-time role and qualified candidates must be based in the greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week.
What Success Looks Like:
- Customer Acquisition Growth → Deliver measurable growth in new customers through strategic campaign planning, execution, and optimization across channels.
- Channel & Campaign Performance → Improve ROAS and conversion across paid social, paid search, and on-site channels through data-driven decision-making.
- Onsite Optimization → Own the merchandising strategy and promotional calendar to boost conversion and revenue on site and app.
- Market Responsiveness → Act swiftly on trends in the London theatre and cultural landscape to inform messaging, targeting, and campaign timing.
What You’ll Do:
- Own and execute the London growth marketing strategy across paid, owned, and onsite channels, driving customer acquisition and business growth.
- Analyze audience gaps and develop marketing plans to close them—building, executing, iterating, and reporting on performance.
- Leverage data and insights to decide what to promote, where, and when, based on customer behavior and commercial priorities.
- Collaborate with platform partners (e.g., Google and Meta) to align media strategies with onsite experience, segmentation, and business goals.
- Manage onsite merchandising for key conversion moments—show launches, creative updates, promotional offers, and the communication calendar.
- Test new growth surfaces like emerging ad platforms or out-of-home placements, with a strong bias toward speed and experimentation.
- Act as a scrappy operator, unafraid to push through blockers, make quick calls, and get things done with limited resources.
- Stay connected to the London cultural landscape to ensure campaigns are timely, targeted, and relevant.
We’re Looking for Someone With:
- 5–8 years of experience in growth, performance, or ecommerce marketing with multi-product or multi-service offerings.
- Proven ability to drive measurable outcomes through cross-channel strategy and execution.
- Fluency in performance marketing channels, including paid social, paid search, display, and affiliate.
- Experience optimizing onsite conversion, including promotional planning and merchandising.
- A test-and-learn mindset, strong analytical skills, and comfort working with data and experimentation frameworks.
- Understanding of urban audiences and how different segments respond to content and offers.
- High ownership and adaptability, especially in ambiguous or fast-changing environments.
- Strong communication and stakeholder management skills across teams and levels.
- Experience in ticketing/live entertainment OR two-sided marketplaces.
- A genuine passion for theatre, culture, or the arts.
Good To Know:
TodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits. Here are a few of our favourites:
-Hybrid work environment (blend of in-office and at-home days)
-Up to 4 weeks per year of flexible 'work from anywhere'
-Generous pension match
-Access to a bespoke Pension scheme
-Complimentary tickets to shows and events
-Employee Assistance Programme
-Access to a corporate rate Vitality PMI plan
-Healthcare cash plan
-Season Ticket loans
-Birthday off
-Three months of fully paid Parental Leave
-Employee Charity Donation Matching
-Work From Home budget
-Annual Professional Development Budget
-Cycle to work scheme
-Employee Referral Bonus
TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.
For information on our UK Privacy policy, click here.
Top Skills
Data Analytics
Performance Marketing
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