Senior Enablement Specialist

We are looking for a motivated and tech-savvy individual to join our Growth Enablement team as an Enablement Specialist, responsible for supporting and evolving our enablement technology portfolio to drive impactful learning experiences across our Go-to-Customer and Channel organisations.
This is an exciting opportunity for someone passionate about learning, data, and technology to improve how our customer-facing teams onboard, upskill, and succeed. The successful candidate will possess strong attention to detail, a collaborative mindset, and the ability to operate in a fast-paced, dynamic environment.
About the Team
The Growth Enablement team is responsible for building and delivering training programs that empower our sales and customer-facing teams throughout their journey at Rapid7-from onboarding to continuous development. We align closely with the business to deliver measurable impact and ensure that every team member is equipped to confidently position and sell our solutions.
About the Role
You'll work closely with Program Leads, Revenue Enablement, Channel teams, and system administrators to manage our enablement platforms, streamline learning operations, and improve learner engagement and outcomes.
As an Enablement Specialist, your primary responsibility will be to ensure our enablement technologies are running smoothly, content is accessible and impactful, and our teams have the tools they need to grow and perform. You'll help operationalise enablement across the business through smart processes, analytics, and collaboration.
Specifically, your focus will be to:

• Manage and maintain the functionality of our learning platforms, including user permissions, group management, and content workflows (SkillJar and Highspot experience a plus)
• Partner with stakeholders to support the design, build, and delivery of impactful enablement programs
• Coordinate set-up and follow-up of enablement sessions to create a seamless learning experience
• Generate reports and analyse data around completion rates, engagement, and learner feedback to assess program impact
• Support vendor relationships and work cross-functionally to align on content and system enhancements
• Develop and maintain documentation, including system workflows, user guides, and process maps
• Identify opportunities to improve learner experience through better platform configuration and user experience design
• Stay informed on emerging enablement technologies and trends to ensure we remain ahead of the curve
• Collaborate with Marketing, Channel, and Sales teams to drive adoption of learning tools and resources
• Support learner communications and engagement initiatives to boost awareness and participation

The skills and qualities you'll bring include:

• Proven experience working with enablement or learning platforms (LMS) in an admin or power-user capacity
• Strong project management and collaboration skills with a proactive approach to problem solving
• Solid data skills, with the ability to extract insights and tell compelling stories from enablement data
• High attention to detail, excellent organisational skills, and the ability to prioritise in a fast-paced environment
• Ability to work independently, manage multiple projects, and pivot quickly based on business needs
• Strong communication skills-both written and verbal
• Customer-first mindset with a desire to create a great experience for learners
• Bonus: experience with learning experience design (LxD), UX principles, or digital content strategy

We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope - just like we've been doing for the past 20 years. If you're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
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