Welcome to Hastings Direct – From our Group HR Director Pam Angel
We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over 4 million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.
We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure we would love to hear from you.
What you will do
As a Senior Business Analyst at Hastings Direct, you’ll play a key role in delivering data-driven technology solutions across large and medium-sized projects.
You’ll evaluate business systems end-to-end, translate user needs into clear, actionable specifications, and ensure technical changes meet business requirements.
Working closely with both business and technical teams, you’ll lead workshops, interpret complex data, and help shape solutions that drive real impact.
A strong understanding of the insurance industry and hands-on experience in data analysis are essential.
What we are looking for
• 5+ years’ experience as a Business Analyst, preferably gained within the insurance industry
• Methodical approach to problem solving
• Detailed analytical abilities, inquisitive nature and not settling until all questions answered and understood.
• Excellent communication skills, ability to communicate clearly and concisely in order for members of change and non-change areas to understand quickly and make appropriate business decisions.
Specific technology skills
- Understand database design
- Ability to logically model data
- Ability to interpret XML and XSD
- Solid understanding of data Warehouse structures and processes
- Ability to read SQL and write SQL queries
- Knowledge of Snowflake
- Ability to use data visualisation tools (such as Power BI)
- Cloud Consumption and Automation Tools
- Python& Cosmos (advantageous)
What we offer
Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.
Reward Salary – Attractive salary based on experience (pay reviews also completed each year)
Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.
Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance.
Physical Wellbeing – We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.
Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at
At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.
At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.
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