Sales Support Specialist

Anord Mardix, a Flex company, are a global group that manufactures switchgear and associated products for installation in mission-critical and live commercial buildings ranging from data centres to the international headquarters of some of the world’s largest companies.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Sales Support Specialist located in Westmorland Business Park, England.

Reporting to the Senior Sales Office Manager, the Sales Support Specialist role will be part of an excellent team, whose members are strong communicators, ambitious & innovative.

What a typical day looks like:

• Work closely with the sales team and the customer to provide an efficient and comprehensive service; establish and maintain solid relationships.
• Assist the sales team with the development and growth of business with new and existing customers.
• Provide sales administration and holds up to the function, working closely with the sales team.
• Possess thorough knowledge of the company and its products/services.
• Assist the Sales team in the preparation of quotations for customers.
• Create sales orders upon receiving the purchase order from customers (if applicable).
• Provide and distribute daily, weekly, monthly, quarterly, or yearly reports provided by the sales team.
• Assist the Sales team in identifying sales guide and opportunities, providing relevant research of opportunity and information relating to the guidance.
• Experience with CRM tools.
• Cross-functional communication with the solutions team to ensure sales team has all necessary hold up required.
• Monitor sales pipeline performance with sales business to ensure quarterly & annual targets are met.
• Contributes with sales management to identify areas of improvement in the sales pipeline & work with sales team to develop a strategy.

The experience we’re looking to add to our team:

• Bachelor’s degree (BA or BS) or equivalent work experience – nice to have
• Typically requires a previous minimum experience in a Sales Administrator or Sales Assistant capacity.
• Ability to effectively present information and acknowledge to questions from groups of managers, associates, vendors and/or customers.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to hold up several managers, multi-task efficiently and work as a team member.
• Ability to be flexible to changes in work priorities.
• Required to be a self-starter with strong organization and planning skills.
• Use of the following tools will be required: Office Skills: typing, telephones, office software to include, advanced word processing, spreadsheet, and presentation package skills.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

What you’ll receive for the great work you provide:

• An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;
• Opportunities to learn new skills in a fast-paced industry;
• A competitive salary and benefits package that includes:
  • A merit-based annual pay review
  • Enhanced annual leave
  • Employee recognition scheme and long service awards
  • Referral bonus
  • Volunteer days
  • Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
  • Sick pay scheme
  • Cycle to Work scheme
  • Enhanced maternity/paternity leave

• Flexible/Remote/Hybrid Work based on your Job Function;
• Travel opportunities (role dependent);
• Support in your well-being by access to:
  • Employee Assistance Programme offering free access to qualified counsellors and expert advice
  • On-site trained Mental Health First Aiders
• Access to various discount programs (including food, activities, gym memberships etc.)

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