We have an exciting job opportunity for a Sales Executive to join our Belfast team to manage sales within lifts modernization.
Purpose
The Sales Executive is responsible for winning and maintaining customer business, whilst working within a close-knit team and driving customer excellence throughout the organisation.
Key responsibilities:
- Proactively develops and creates customer relationships in area of responsibility.
- Is accountable for developing KONE position in your customer base or market area.
- Creates and communicates leads and sales opportunities for entire KONE sales team (e.g., cross-selling)
- Ensures customer satisfaction and manages any queries.
- Documents the customer and contact information and maintains accurate customer data.
- Proactively generates opportunities from outside current customer base.
- Manages requests for quotations.
- Is accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets.
- Is accountable for finding customer needs and that KONE’s solution matches with the needs.
- Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts.
- Responsible for on-going account management and renewal of existing contracts
- Validates that the contents of the contracts are in line with the negotiation process outcome.
- Maintains full information of opportunities, tasks, and visits (sales funnel management)
- Responsible for timely and accurate reporting in CRM
- Responsible for gathering relevant information about market and competitors from the field.
- Supports the finance function in money collection.
- Drives execution of individual sales plan
Key Skills & Experiences:
- Previous experience and results in sales and customer management
- Background in Service Sales is desirable.
- Experience in winning new contracts and building existing portfolio.
- Enjoys working with customers, stakeholders and building relationships.
- Managing and resolving any queries.
- Problem solving and finding solutions.
- Able to provide exceptional customer service.
- Good knowledge of contractual and financial terms.
- Excellent communication skills in both written and spoken English.
- Lifts industry experience is desirable.
- CRM, Salesforce experience is desirable.
- Good IT skills.
- Clean driver’s license.
We offer a competitive salary plus benefits.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
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