ZeroFox seeks a Sales Engineer (SE) to assist Sales in driving new business from prospective and existing customer accounts within their respective assigned territory, and meeting and/or exceeding all sales quotas to achieve revenue goals. The primary responsibilities in this role are executing technical wins, driving revenue, and driving pipeline. This position will organize, plan, direct, and coordinate all aspects of the technical pre-sales engagement for both prospective and established customers. The Sales Engineer is also responsible for working with the channel partners on enablement of their team on ZeroFox platform and selling of the solution. The Sales Engineer should have experience in multiple security domains to articulate requirements and technical solutions along with demonstrating capabilities and conducting proof of concepts to meet customer requirements.Responsibilities
- Act as a business resource to the customer and provide “industry expert” executive level selling practices while delivering clear differentiation
- Proactively manage accounts on a continual basis, ensuring customer satisfaction, tracking of key deliverables, and maintaining a strong customer relationship
- Support the Sales organization to ensure timely and successful closing of sales opportunities
- Liaise between customers and Product Management to ensure relevant feedback to product improvements and customer requirements
- Communicate technical aspects of product & service offerings to customers
- Quickly learn, apply, and position technical knowledge related to competitor offerings
- Manage Proof of Concept engagements, providing knowledge transfer and support for customers while demonstrating solution options and benefits related to the customer’s overall needs and objectives.
- Other sales related duties, as assigned by sales management
Requirements
- Experience selling security solutions in a sales engineering role into organizations, typically obtained in 3+ years
- Verifiable track record of success as an individual contributor in a sales engineering role
- Background in both structured corporate & entrepreneurial environments
- A passion and proven ability to implement world-class sales processes, productivity improvements, and training programs throughout the sales organization
- Outstanding communication skills, both written and verbal. Must have the proven ability to deliver concise, logical, written documents and the presence to deliver the company’s vision and product definitions to both large and small audiences
- Highly competitive and extremely adaptive and use to overachieving on targets
- Ability to persuasively communicate the value of the solution in terms of financial return and impact on customer business goals
- Proficient understanding of security domains, malware, phishing, social media security and social engineering threats
- Good knowledge of Networking and Security infrastructure devices and applications (e.g. firewalls, IPS/IDS, VPN, IP Networking, etc.), and top SIEM tools such ArcSight, IBM QRadar, and Splunk
- Experience with a scripting language such as JavaScript or Python
- Experience with Rest API integrations, JSON, Maltego
- Ability to drive RFP/RFI response processes
- Ability to travel 20% of the time
Professional attributes
- Unquestionable integrity
- Excellent time & prioritization management
- Demonstrated ability to work as lead for large complex projects
- Strong technical and communication skills, well organized, and flexible
- Understanding of business metrics and drivers for multiples levels of customer management and appropriately tailors communication to demonstrate value
- Extensive level of industry acumen; keep current on trends and able to converse with client on issues and challenges – be a technical advisor
- Strong Project Management and Customer Relationship skills
- Organized thought process to sales strategy
- Strong Presentation skills with confidence to speak in front of small and large groups
- Experience selling enterprise solutions to C-level clients
- Ability to develop senior level relationships
Education And Experience Required
- BS/BA in Computer Science or related discipline
- Experience in technical consulting/sales engineering, typically obtained in 3+ years
- Security related certifications preferred (CISSP, CEH, GIAC GCIH, GCFA, etc.)
Benefits
- Competitive compensation
- Community-driven culture with employee events
- Generous time off
- Comprehensive private insurance and EAP
- Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture
About us
ZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It’s a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we’re growing like never before. If you’re looking for a mission-oriented, customer-focused, collaborative team and ready to take the fight to the adversary, apply to join us in the Den today.
Equal Opportunity
We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.
