Frasers Group

Sales Advisor

Posted 4 Hours Ago

Be an Early Applicant

In-Office

Belfast, County Antrim, Northern Ireland, GBR

Junior

In-Office

Belfast, County Antrim, Northern Ireland, GBR

Junior

The Sales Advisor is responsible for customer engagement, providing product advice, maintaining showroom standards, and assisting with sales processes in a retail environment.

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Company Description

At Sofa.com, we believe that everyone deserves great furniture that is comfortable, stylish, and affordable. With a wide range of bespoke sofas, beds, and home accessories, we’ve been a leader in the furniture industry for years. Our showrooms are designed to inspire, offering our customers a welcoming space to explore, experience, and choose the perfect pieces for their homes.

Job Description

We are looking for an enthusiastic, customer focused Sales Advisor to join our team in our stunning Belfast showroom. This is a 16 hours a week role which requires weekend availability. As a member of our team you will be the first point of contact with our customers and will spend your time advising them with inspirational ideas to fulfil their needs. You should thrive in a customer service environment, always going above and beyond.

Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range
Maintaining our high showroom standards and visual merchandising in store
Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered
Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date
Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards
Proactively improving and updating knowledge of product & interior trends

Qualifications

Experience within retail alongside proven experience with interiors/furniture

Strong sales experience and awareness of trends to support the customer in styling their rooms/homes

Be ambitious and confident, with a strong can-do attitude

Be enthusiastic and dedicated to providing excellent customer service

A desire to work as part of a team to generate fresh and innovative ideas

Proficiency in MS Office and general IT

Additional Information

An opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

Think without limits and take the team with you
Own it and back it
Not hesitate and act with purpose
Be commercial and customer-focused.

Top Skills

MS Office

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