Manage and grow key accounts in flexible packaging by delivering tailored technical and commercial solutions. Build long-term client relationships, drive upsell/cross-sell, negotiate commercial terms, coordinate onboarding and cross-functional execution, monitor market trends, resolve quality/delivery issues, and report on sales performance while training customers on packaging efficiency and optimization.
Enjoy a career, packaged with care, whilst helping protect food, people and the planet
We are a key global provider of sustainable packaging solutions. We’re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.
You could be part of our vision. Because it’s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It’s every one of us working together.
We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.
Key Responsibilities
- Develop and maintain strong, long-term relationships with clients within the flexible packaging industry.
- Serve as the primary point of contact for key accounts, ensuring a deep understanding of customer requirements and delivering tailored packaging solutions.
- Drive high levels of customer satisfaction through proactive communication, timely follow-up, and consistent service excellence.
- Maintain in-depth knowledge of flexible packaging materials, technologies, industry standards, and market trends.
- Provide both technical and commercial expertise to recommend the most suitable packaging solutions aligned with customer needs.
- Identify and capitalize on opportunities for upselling and cross-selling to support account growth and maximize revenue.
- Design and implement strategic account plans to increase sales volume, market share, and overall profitability.
- Lead negotiations on commercial terms and agreements, ensuring sustainable and mutually beneficial partnerships.
- Support the onboarding of new customers by assessing packaging requirements and coordinating successful project implementation.
- Deliver ongoing consultation to enhance customers’ packaging efficiency, performance, and cost optimization.
- Collaborate closely with internal teams (production, R&D, quality, and logistics) to ensure seamless execution and timely delivery.
- Monitor market dynamics, competitor activities, and emerging technologies to propose innovative and competitive packaging solutions.
- Prepare and present regular reports on sales performance, customer engagement, and market insights.
- Address and resolve customer concerns related to quality, delivery, or performance in a timely and professional manner.
- Conduct training sessions and share technical knowledge to help customers maximize the value and effectiveness of packaging solutions.
Core Competencies
- Customer focus
- Strategic thinking
- Commercial acumen
- Technical knowledge (flexible packaging)
- Negotiation & influencing
- Problem-solving
- Cross-functional collaboration
- Communication & presentation
- Relationship management
- Sales & business development
- Analytical thinking
- Time management
- Conflict resolution
- Technical advisory
Join us. Help protect food, people and the planet.
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