SaaS Enterprise Account Manager EMEA

Join us as a new SaaS Enterprise Account Manager
Context:
We've seen significant growth over the past few years and now need manpower and focus.
Previously, we worked with a full-cycle Account Executive role. Due to the increased number and quality of clients, we need Account Managers fully dedicated to cross-selling, upselling, and keeping churn at bay.
We've hired 3 already and now need another qualified SaaS Account Manager to handle our Enterprise Accounts.
Impact:
At Lansweeper, we have upgraded from a SaaS IT Asset Management (ITAM) tool to a cloud-based Technology Asset Intelligence Platform-a data intelligence platform, if you will.
Many of our enterprise accounts still know us for our superior discovery capabilities as an IT, IOT and OT Asset Management tool, but our true value now lies in our data intelligence potential.
Key Responsibilities
Account Management & Retention

• Build and nurture long-term relationships with key accounts and stakeholders in enterprise settings, extending beyond the traditional IT organization.

• Act as a trusted advisor to clients, ensuring Lansweeper's SaaS solutions become integral to their IT and Security strategies.

• Develop Lansweeper "champions" within client organizations to foster loyalty and identify new account management opportunities.

• Drive customer satisfaction and retention by consistently demonstrating the value of Lansweeper's software solutions.

Growth Through Solution Selling

• Execute selling motions including upselling assets, increasing product adoption, and cross-selling complementary solutions.

• Leverage a solution-selling approach to uncover customer challenges and demonstrate how Lansweeper's SaaS offerings deliver measurable business value.

• Collaborate internally to align software offerings with customer needs and strategically drive account management and revenue growth.

Strategic Selling and Value Delivery

• Use a consultative, value-driven approach to uncover customer pain points and align SaaS solutions to business challenges.

• Collaborate with internal teams to strategically drive upsell and price increase opportunities.

• Apply expertise in the SPICED sales framework to uncover needs and deliver compelling value propositions.

Operational Excellence

• Forecast sales opportunities accurately by understanding customer objectives and aligning strategies accordingly.

• Navigate legal, procurement, and security processes typical of global enterprises, streamlining decision-making and mitigating roadblocks.

• Partner with internal teams (e.g., Marketing, Channel Managers) to create targeted strategies, campaigns, and incentives to drive growth and lead generation.

Qualifications
What You Bring to the Table:

• Proven Experience: Demonstrated success in Account Management, Retention, Upselling, and cross-selling, particularly in SaaS or software sales.

• Sales Expertise: Proficient in solution-based selling, with the ability to identify and address client challenges effectively.

• Relationship Building: Exceptional stakeholder management skills, with the ability to build trust across multiple organisational levels, including C-suite executives.

• Communication & Negotiation: Excellent presentation and negotiation skills, with a focus on delivering value-driven proposals.

• Analytical Acumen: Strong analytical mindset to identify growth opportunities and monitor key performance indicators.

• Adaptability: Enthusiasm for learning in a fast-paced SaaS environment, with a proven track record of quickly acquiring new skills.

• SaaS Experience: Experience in software sales.

Offer:
What We Bring to the Table:

• Opportunity to help build and shape the role in account management and SaaS sales

• Autonomy and freedom both practically and strategically

• A supportive and innovative team environment

• A product with a passionate fanbase, proven value, and future potential

• Transparency and inclusion with monthly all-hands meetings and channels to keep you up to date

• Work-from-home options and flexible hours

• Fast-growing, dynamic environment with vertical and horizontal growth opportunities

• Competitive salary according to global and local benchmarks
• Company car and fuel card

• Best-in-class secondary benefits

• After-work events and a yearly get-together with the entire company

Company info:
(In a nutshell, definitely check our website):
Lansweeper is a Technology Asset Intelligence platform revolutionizing IT asset
management (ITAM) on a SaaS software model.
Our solution provides unparalleled visibility into IT, OT, and IoT environments, enabling organizations to centralize operations and optimize asset utilization.
By delivering precise, real-time insights, Lansweeper eliminates blind spots, empowering B2B clients to make informed decisions.
This increased visibility results in cost reductions, increased cyber security, increased efficiency, and data clarity.