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As an Incident Coordinator, you will provide customer service and administrative support for clients affected by fraud or identity theft, analyze incidents, manage client communications, and ensure effective resolution of cases.
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Coordinate customer service incidents related to fraud and identity theft, providing assistance, managing expectations, and ensuring effective communication with clients and internal teams, while maintaining accurate documentation.
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The Partner Implementation Consultant will onboard and educate partners, manage implementation progress, ensure quality client experiences, and foster relationships within partnerships.
Top Skills:
Learning Management SystemsSalesforce
What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
