As part of the International Learning Team at Citi this critical role will be responsible for defining, developing, and delivering regulatory learning outcomes tailored for a specific cluster of European countries, ensuring our workforce remains compliant, knowledgeable, and resilient in an ever-evolving regulatory environment. You will partner with the Country Chief Human Resources Officer (CHRO) and support the Chief Country Officer & Banking Head (CCOBH) to understand their learning compliance risks and ensure mandated learning objectives are met.
The role reports to the Global Head of Regulatory Learning, based in Singapore, and will act as a trusted advisor to the CHROs within their scope, translating complex regulatory requirements into impactful and effective learning strategies.
This role offers a unique opportunity to shape the regulatory capabilities of our global workforce and contribute significantly to the integrity and success of our organization. If you are a passionate learning professional with a strong understanding of financial services regulations and a commitment to excellence, we encourage you to apply.
Responsibilities:
- Understand, implement and monitor regulatory mandated learning requirements for the country markets within scope of coverage.
- Where possible leverage existing learning solutions to deliver against regulatory learning outcomes, or design new learning solutions when required in partnership with relevant global learning SMEs
- Contribute to the overall risk management framework by ensuring regulatory learning programs effectively mitigate compliance risks associated with employee conduct and knowledge.
- Establish trusted relationships with cluster and country CHROs and CCOBH’s as their main point of contact for learning to consult and provide learning advisory support related to regulatory and audit related learning requirements as part of their overall people strategy
- Measure the effectiveness of learning programs and initiatives to drive continuous improvement and impact. Market, evaluate and communicate the impact of initiatives with HR and country and cluster leadership
- Champion the effective use of learning technologies and digital platforms to enhance the accessibility, engagement, and scalability of regulatory learning solutions.
- Adopt a data driven approach in the design and delivery of learning solutions and initiatives
- Support the country and cluster Human Resource teams in managing regulatory audits/inspections and ad hoc requests for learning related data and actions.
- Work towards certification to facilitate programs in the areas of leadership and professional development, and support the Leadership Development team in delivering global programs in country when required
Qualifications
- Experience in Learning & Development, HR, Compliance, or a related field within the financial services industry.
- Proven experience in designing, developing, and implementing regulatory, compliance, or risk-related learning programs for a large, complex, and geographically dispersed organization.
- Demonstrable track record of successfully partnering with senior leadership, including CHROs and business heads.
- Familiarity with risk management frameworks and compliance requirements within financial institutions.
- Exceptional stakeholder management, influencing, and communication skills (written and verbal), with the ability to articulate complex concepts clearly and concisely to diverse audiences.
- Strong analytical and problem-solving abilities, capable of translating complex regulatory requirements into actionable learning strategies.
- Excellent project management skills, with the ability to manage multiple initiatives simultaneously from conception to completion.
- Highly adaptable and comfortable operating in a fast-paced, dynamic, and global environment.
- Proficiency in leveraging learning management systems (LMS) and other learning platforms.
Education:
- Bachelor’s/University degree or equivalent experience
What we can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Human Resources------------------------------------------------------
Job Family:
Talent, Development, Learning & Engagement------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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