Regional Site Specialist - Covering Northern UK

Work Schedule

Environmental Conditions

Job Description

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Managed Services is a business segment that supports the Customer Channels Group, which provides critical outsourced on-site services at customer locations focused on improving supply chain and research operations efficiency and effectiveness.

The position is focused primarily on scientific support services within Managed Services core offerings of: Stockroom and point-of-use inventory management, order management and laboratory support services.

What’s in it for you?

• You are self-managed and motivated on a pre-established schedule, with clear performance goals.
• You are interacting with a lot of customers (people from different cultures and backgrounds)
• You are working on various tasks – physical work, administrative, project management.

What will you do?

• Be holiday cover for accounts assigned within the region and own responsibilities during period of absence
• Support new projects and implementations across the region and train new employees
• Support and review Risk Assessments and SOP onsite
• Complete Audits and Gembas to support supervisors with compliance
• Make on-site program replenishments and disbursements. Perform stockroom duties to include: receiving, put-away, stock rotation, cycle counts, and other functions according to customer requirements.
• Follows well defined Best Practices, SOP’s & work instructions. Take direction from Manager regarding daily duties.
• Works within computer systems to access and follow procedures as outlined by our written procedures.
• Listens to customer concerns, effectively addresses issues with a goal of resolution within established dedication times.
• Represents Thermo Fisher Scientific at all times throughout customer locations, expertly and positively.
• Ensure compliance with Health and Safety requirements (Thermo Fisher and Customer)
• May perform other responsibilities as assigned by management.
• Accountable for activities that have a GMP impact for the customer etc.

• Strong analytical and critical thinking abilities to make timely decisions while functioning in a fast-paced changing work environment.
• Proficient verbal and written communication skills in english.
• Skills in leading multiple concurrent issues
• Proven ability to work with internal and external customers
• Flexibility on travel and overnight stays
• Overall understanding of service management, customer satisfaction.
• Excellent computer/software skills. (Outlook, Excel, Word, PowerPoint).

• Works primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms and laboratory environments.
• Extensive walking may be required.
• Able to lift, push and pull 15kgs consistently; may be required to lift 20 kgs.
• May be able to use material handling equipment such as push carts and pallet jacket.
• Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets and/or safety gloves.

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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