The Regional Lead, Payroll Quality & Compliance is responsible for managing outsourced payroll operations across multiple countries within the assigned region. This role ensures our clients’ payrolls are delivered accurately, timely, and in full compliance with local regulations and company policies in collaboration with our local partners.
Role & Responsibilities
- Lead the onboarding of new payroll vendors – training them according to internal standards
- Oversee end-to-end payroll processing across the region, ensuring that standard processes and agreed payroll calendars are followed end-to-end by our vendors
- Validate the payroll output and maintain appropriate documentation for governance
- Serve as the internal link with vendors for local payroll regulations, audits, and compliance matters
- Maintain payroll controls, checklists, and reconciliation processes
- Drive payroll risk management, resolve escalations, and address discrepancies
- Support continuous improvement by managing incident logging and assessing against agreed KPIs and SLAs
- Ensure service delivery meets defined SLA and KPI targets
- Identify opportunities for automation and system optimization
- Act as the key contact point for outsourced payrolls in your region
- Manage relationships with external payroll vendors and monitor their service performance
- Experience: 5 years+ managing vendors in a multi-country payroll role
- Knowledge: Strong understanding of payroll legislation, tax rules, and compliance frameworks across APAC / EMEA / AMER (depending on region)
- Technical Skills: Advanced Excel skills for reporting and reconciliation
- Soft Skills: Stakeholder management, problem-solving, and a continuous improvement mindset
- Preferred: Experience in a Shared Services or Global Business Services (GBS) environment; experience of payroll platforms
ABOUT US
GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.
Business & Corporate Services provided:
- Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
- HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
- Finance Solutions: Accounting & Tax
For more information, please visit
OVERVIEW
We Measure Success by Results, Not Hours Worked
No timesheets.
At GoGlobal, we give you the autonomy to make decisions that create real impact. We prioritize results over hours worked, focusing on quality of outcomes rather than tracking time.
As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames.
Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right.
We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success.
We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like:
- A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact
- Collaborating with a diverse, global and supportive team
- Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth
WHY WE ARE DIFFERENT
We Make Growing Your Career Possible
- We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly
- We do not offer equity plans. As we are not for sale and are not chasing an exit, "stock options" hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it's better to build lasting value than to chase a one-time payout
- We prioritize organic and sustainable growth. Expanding operations quickly by way of mergers and acquisitions might seem appealing, but the reality is integrating diverse cultures can be challenging. We're proud of our own culture and prefer to grow it our way
- We're global. We offer career opportunities across the world-whether it's new job roles or international locations
- English is our official language, but for many, it's our second language. We embrace this and find it rewarding communicating with colleagues from all over the world
- We are not a family. We operate more like a high-performing sports team where each individual's contribution is crucial to our collective success
- We keep things simple and collaborative. Our structure makes it easy for teams to work together across borders so we can serve our clients with global needs more effectively. Unlike big, siloed companies, we work seamlessly to handle international deals without the headaches of territorial ownership
- We believe in transparency and trust. Every month, we share our financials with the team so everyone knows where we stand and what's coming next. It's all about open communication, building trust and empowering every individual to be part of our journey. We don't tell you what to think - we provide the information you need to make your own informed decisions
- We believe flexibility drives success. Our company is built on trust, and that's why we embrace fully remote work, and hybrid options in some countries. Forget rigid office routines - it's old school! This flexibility fuels productivity, strengthens our workforce, and ensures we remain agile in a fast-changing world.
Ready to take the next step in your career with us? Apply now!
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