Every company wants to become more customer-centric. At TheyDo, we make that ambition real. Our AI-powered journey management platform helps the world’s largest enterprises align around what matters most: their customers. By bringing scattered data and teams together, we empower smarter decisions and better experiences. Since 2019, global leaders across industries — including Ford, Cisco, Johnson & Johnson, Siemens, Home Depot, and Lufthansa — have trusted us to scale journey management and deliver measurable impact.
Backed by $50M from top-tier investors, including Blossom and 20VC, we are building a category-defining company. Our fully remote team represents 30+ nationalities across 27 countries, united by a customer-led, people-first culture.
Our mission is clear: Make journey management the most powerful business tool in the world.
If you’re looking for a place where your work shapes the future of how companies operate, join us. Let’s build it together.
Your top priority is ensuring our engineers can deploy with confidence. You will take the lead in setting up our automated test suites, leveraging AI-assisted development to accelerate delivery while maintaining quality standards. You're a pragmatic perfectionist who defines our bar for quality but knows how to deliver at speed, using AI as a force multiplier rather than a replacement for engineering judgment. You will continuously shape and improve the QA processes and culture at TheyDo to prepare it for scale
Developing and maintaining our test automation codebases using AI-powered tools like Cursor, Claude Code, or similar platforms to accelerate development while ensuring code quality through strong engineering fundamentals
Supporting engineers across teams with their testing needs, coaching them on testing best practices, AI-assisted test development, and quality standards
Developing and maintaining a comprehensive testing strategy for all of our products; managing implementation and usage of tooling, determining how we setup acceptance criteria, and enabling teams to write effective tests
Owning our CI/CD quality gates in GitHub Actions - ensuring automated tests run reliably in our pipeline and continuously improving test execution speed and stability
Constantly monitoring quality, helping engineers investigate and prevent issues. Creating and executing test plans, test cases, and automated tests to ensure product quality
An ambitious QA engineer with abundant hands-on experience working with JavaScript/TypeScript and Playwright. You must be a strong automation engineer first - capable of understanding, evaluating, and refining AI-generated code
Proficiency in AI-assisted development and prompt engineering - you know how to effectively use AI coding tools to accelerate your work while applying critical judgment to validate outputs
Understanding of CI/CD pipelines, specifically GitHub Actions, including how to configure, optimize, and troubleshoot automated test execution
An asynchronous worker who organizes and documents their work clearly
A clean coder who writes well-structured and maintainable code
💰 Competitive compensation and pre-IPO equity - we like to give our team members ownership with our stock package. When TheyDo succeeds, we all succeed!
🌍 Fully remote working with flexible hours - we're staunch advocates for autonomy and flexibility.
🩺 Health Insurance benefit - at TheyDo our team’s health and wellbeing are a priority. We include tailored support for every employee, regardless of location.
🌴 Flexible holiday days – We love what we do and equally love taking a break. You'll have a minimum of 25 days of paid holiday per year (pro rata), in addition to public holidays and an extra three days during our annual company-wide winter shutdown in December.
🧠 Learning and Development budget we encourage everyone to take ownership and invest in their growth and development, providing financial support to benefit you in your role and career.
🧘♂️Wellbeing budget - nurture your mind and body. We’ll support you in looking after you, whether it's meditation, mindfulness, or a yoga/gym membership.
👪 Paid parental leave - we'll ensure financial support and time off for you to bond with the newest little members of your family (6 months for the primary carer, and 6 weeks for the secondary carer - fully paid). We provide paid childcare leave when you need to take time out to help your little one recover.
👨💻Home office or co-working support - choose your ideal workspace with our home office or co-working budget. Whether you prefer the comfort of your home office or the collaborative atmosphere of a co-working space, we've got you covered.
🗺️ Company events - we regularly connect in-person to strategise, reflect or simply have fun. Our most recent company retreats were held in Spain, Portugal and France.
⚒️ Latest tech & tools - MacBook Air, Pro or laptop, we want you to have the equipment that you’re most comfortable with. We use tools such as Gather, Slack, Notion, Loom, G:Suite and naturally TheyDo to work collaboratively and asynchronously.
🚀 Continuous growth of our benefits package as we continue to grow in size
To any recruitment agencies, we appreciate you would like to support us but we do not accept any unsolicited CVs or introductions.
About TheyDo
Our core values are the driving force behind every decision we make.
We ‘Journey together’ along a path of collaboration and synchronization. In everything we do, we ‘Own it’, never shying away from taking action or making decisions. Our ‘Cloaks off’ mentality ensures that transparency and integrity reign supreme. Moreover, ‘Customer Fueled’ innovation is at the heart of our work, as we know that the success of our product is directly linked to how we involve our customers in the process.
TheyDo is an equal opportunities employer. Our customers are diverse, and we believe our organisation should be, too. We nurture an inclusive culture where everyone feels equally important, no matter their background or status. We will never discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, education, or race.
Our commitment to building a diverse and inclusive TheyDo includes making reasonable adjustments to the interview process. If you need any adjustments, please reach out to your Talent Partner.
If you are a woman or part of an underrepresented group, we encourage you to apply. Even if you don’t check every box — your skills and perspective could be just what we need to succeed. We value diversity and know you bring something unique to the table!
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