Product Manager
Who are we?
Moneyhub empowers financial services firms with complete, detailed, and real-time insight into their customers’ financial needs and status, enabling them to take informed actions. Our highly categorised, data-enriched analytics allow clients to craft personalised customer journeys, leading to enhanced engagement, optimised acquisition and servicing costs, and increased conversion rates.
As an established B2B2C company, our clients roll out our technology to improve their customers journey and enhance their financial outcomes. We do this through an API and embedded experience approach that streamlines access to our market-leading Journeys, Categorisation, Decisioning, and Analytics engines, together with Payments Initiation. In doing so we deliver actionable insights with reduced transaction costs, accelerated settlements, and a safer, more convenient customer experience.
We’re a regulated entity offering AISP, PISP, and CISP services, trusted by leading banks, insurers, asset and wealth managers, pension companies, financial advisors, and fintechs to enhance financial outcomes for their clients.
💰 What do we offer?
Our company culture is based on trust and flexibility, and we empower our employees to find the work-life balance that suits them best. Team members can primarily work remotely while still collaborating with their colleagues and clients effectively.
We have offices in London and Bristol together with access to co-working spaces. We offer the opportunity to work remotely (role, business and client dependent) with support for your home office set-up if required. We have regular all company away days and other company, client and team meetings, your attendance at which will be mandatory.
Benefits include for this permanent full time role include:
- 5% company contribution towards your Pension from your very first day with us. 3% contribution from your self.
- 25 days of holiday (plus bank hols), rising to 30 days after two years;
- Choose to take your entitlement to UK bank holidays at other times based on your own days of significance;
- Private medical insurance, including cover for pre-existing conditions, plus dental and optical benefit;
- 3 Months Moneyhubber Family Pay when you become a new parent;
- Permanent health insurance and life cover - much greater than the industry standard (death in service);
- Employee assistance programme;
- Professional development support, with dedicated allowance of time and money; Life event leave;
- Cycle to work scheme;
- EV Car Scheme
- £750 towards professional memberships
- Remote working benefits, including work from almost anywhere, access to co-working spaces and support for your home office set-up
- High spec laptop
Requirements
👀 Sounds interesting! What will you be doing?
Mission for the Role: Your mission is to own the success of our user journeys and insight capabilities. You will deeply understand our customers' most pressing problems and own the product strategy and roadmap required to solve them, driving measurable growth in customer value and company revenue by empowering the engineering team to build meaningful solutions that deliver on client needs.
Core Responsibilities:
Product Strategy & Roadmap (40%):
- Engage with clients, industry stakeholders, and market trends to identify new opportunities and pain points.
- Define and prioritise key product themes and outcomes based on business objectives and customer needs.
- Synthesize complex client needs into clear client outcomes and constraints to empower engineering teams to build successful solutions.
Engineering Collaboration & Execution (40%):
- Partner with engineering to frame customer problems and desired outcomes, collaboratively shaping solutions that deliver meaningful value.
- Work together to define appetite, establish boundaries, and create focused pitch documents that enable autonomous execution.
- Monitor key product metrics and iterate based on user feedback and business objectives.
Sales Enablement & Go-to-Market (20%):
- Develop compelling sales collateral, presentations, and demo materials to articulate product value.
- Work with marketing, sales, and customer success teams to drive product adoption and market positioning.
You are a product leader who is relentlessly curious and deeply empathetic. You ask "why" five times to get to the root of a customer problem, and you're driven to understand the market, the technology, and the business goals. You can distil complex client needs into clear, actionable outcomes for engineering and articulate product value to sales and marketing.
You are a collaborative leader who can inspire cross-functional teams without direct authority. You see yourself as a partner to engineering and an advocate for the customer, and you're motivated by the mission to build something that solves a real problem and delivers meaningful value. You are process-driven but adaptable, able to define a clear path for discovery and delivery while remaining flexible enough to adapt to new information or changing priorities.
What we are looking for (Essential):
- Genuine curiosity and empathy for customers, you get to the heart of problems by asking “why” and can frame solutions from the client’s perspective.
- A strong product mindset, confident running of discovery, shaping ideas, and delivering outcomes that drive real business value.
- A collaborative leader able to bring people with you across engineering, sales, and customer success, without needing direct authority.
- Clear communication able to translate complex needs into actionable work for engineering and compelling stories for sales and marketing.
- Ownership and accountability – you take responsibility for adoption, outcomes, and learnings, rather than shifting blame.
- Adaptability, structured and process-minded, but comfortable flexing as new insights or priorities emerge.
- A track record of delivery from shaping ideas through to launch, with evidence of learning from product metrics.
- Motivated by value driven by building products that solve real problems and deliver meaningful impact.
Non-essential but beneficial:
- Experience in fintech, pensions, or decisioning (other complex B2B SaaS backgrounds are equally valuable).
- Exposure to different company sizes – we value both scaling startup experience and lessons learned in bigger organisations. However, experience in a smaller size scaling business would be beneficial.
- Familiarity with frameworks like Shape-Up (but mindset and adaptability matter more than methodology).
- Industry network and client relationships that can accelerate traction.
- Experience creating sales collateral or demo scripts (can be developed in role)
