Summary
We’re looking for a Product Manager to help shape, deliver and maintain innovative technology solutions that underpin our ability to trade Internationally, including our owned businesses overseas, Franchises, Wholesale and Marketplace partners. As the International Pricing Domain Product Manager, you will be accountable for the strategy and stability of our Pricing product, managing multiple complex pricing structures and integration to other technology services, critical for ordering, financial reconciliation and a key commercial enabler to drive profitability as more granular pricing strategies are explored.
This is an exciting time to join us as we review and define a Product Strategy that is aligned and enables the growth ambitions of our International business.
You’ll work with cross-functional teams throughout the product lifecycle, from discovery and design to delivery and optimisation, while embracing agile ways of working and supporting data-driven decision making.
Acting as the ‘voice of the customer’, you'll help develop product solutions to complex customer problems, translating needs into a clear product vision, roadmap, and backlog. You’ll prioritise work to maximise customer and business value, partnering with wider Technology and Business teams to ensure solutions are valuable, viable, usable, and feasible.
You’ll be involved in tracking success measures, balancing short-term goals with longer-term objectives, and supporting decisions on whether to refine, pivot, or scale solutions.
We’re looking for someone who is curious, collaborative, and passionate about delivering commercial value. You’ll be a strong communicator, a creative problem solver, and a trusted partner, focused on delivering the most impact for our business and customers.
What you'll do
- Collaborate with partners to define and prioritise product requirements and features that align with the team's mission.
- Develop and maintain a product roadmap that ensures all products are aligned with business goals, customer needs, and technical feasibility.
- Lead cross-functional teams to complete product development, from conceptualisation to launch and ongoing iteration.
- Ensure products are crafted and developed with a colleague-centric approach, and capture colleague feedback to advise product improvements. Define key product metrics to measure success and identify areas for improvement.
- Stay ahead of trends and competitive landscape to ensure our products remain innovative and ahead of the curve. Work closely with other product teams across the organization to ensure alignment and teamwork.
Who you are
Communicates complex ideas clearly and concisely to diverse audiences, translating business goals into clear, actionable product requirements and ensuring shared understanding across teams.
- Strong cross-functional collaborator, effectively facilitating alignment across engineering, design, and business stakeholders while encouraging diverse perspectives, resolving conflicts, and balancing scope, timelines, and technical constraints to deliver high-quality outcomes. Demonstrated ability to evaluate and prioritise work based on impact, balancing customer needs, business objectives, and technical feasibility.
- Strong backlog management and delivery ownership, working closely with engineering to ensure predictable and high-quality execution.
- Proven experience working in agile development environments, with a strong understanding of agile methodologies and tools. Solid understanding of software development and system architecture, enabling effective collaboration and decision-making with engineering teams.
- Passion for technology and innovation, with the ability to rapidly learn new technologies and adapt to a fast‑evolving technical landscape. Experience working within the retail sector, particularly in business-to-business (B2B) contexts, is desirable.
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
Competitive holiday allowance with the option to buy more
Discretionary bonus schemes linked to your performance and ours
Strong pension and life assurance to help plan for the future
Tailored induction and training to support your development from day one
Exclusive perks and savings through our M&S Choices portal
Market-leading family policies, including parental, adoption and neonatal leave
24/7 wellbeing support, including virtual GP access and mental health services
One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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