Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.
As a Product Management Intern at AmexGBT Egencia, you will not only support the daily tasks of an experienced Product Manager but also take ownership of a high-impact project from start to finish. This project focuses on the checkout process for our rail business line—an essential stage of the e-commerce funnel that directly affects conversion rates, revenue, and customer satisfaction. Because the checkout flow is being revamped across all lines of business (car, ground, air, hotel, and rail), your role will be integral to optimizing our error management and order confirmation processes to deliver an exceptional user experience.
What You’ll Do on a Typical Day
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Observe & Learn: Gain insights into the day-to-day responsibilities of a Product Manager, from stakeholder collaboration to backlog refinement.
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Analyze the booking requirements for different rail suppliers, with special attention to error scenarios and resolution strategies.
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Research industry best practices and our internal approaches to identify opportunities for improvement.
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Propose Solutions by consolidating your research findings and merging them with existing use cases, collaborating with various stakeholders.
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Develop a Conceptual Roadmap that details a comprehensive solution broken down into user stories. Actual implementation will depend on resource availability and organizational priorities.
Live the Feature Lifecycle
You’ll gain hands-on exposure to each phase of developing new features in a B2B context—without directly working in the production environment:
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Problem Statement : Identify and document problem areas, supported by observations and data.
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Hypothesis : Highlight potential benefits of resolving these problems.
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Ideation : Brainstorm solutions with cross-functional teams (PMs, Engineers, UX Designers, Marketers, etc.).
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Benefits & Impacts : Forecast expected gains and consequences of each proposed solution.
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Dependencies/Risks/Unknowns : Pinpoint factors that could influence feasibility and success.
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Success Definition : Determine KPIs and criteria that define success.
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Go-to-Market Strategy : Collaborate on a conceptual launch plan for the proposed feature.
Exposure to PM Responsibilities
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Observe daily stand-ups, backlog management sessions, and prioritization discussions to understand core agile practices.
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Learn About escalation paths and how to handle cross-team dependencies.
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Present findings and recommendations to the broader Product & Technology organization, gaining valuable feedback and visibility.
What We’re Looking For
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Curious & Action-Oriented : Eager to learn and contribute ideas.
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Strong Communicator : Capable of tailoring your message to different stakeholders.
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Analytical : Inclined toward data-driven decision-making.
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Team Player : Collaborative, assuming positive intent in others.
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Agile-Minded : Familiar with best practices in agile methodologies or keen to learn.
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Adaptable : Comfortable navigating complexity in a dynamic, multicultural environment.
If you’re passionate about e-commerce, excited to learn the ropes of product management, and eager to contribute to the future of our checkout and fulfillment processes, we’d love to hear from you!
Location
Issy-les-Moulineaux, France
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
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Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
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Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
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Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
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We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
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Wellbeing resources to support mental and emotional health for you and your immediate family.
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And much more!
This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies.
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
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