Product Content Specialist

Are you passionate about transforming complex, technical information into captivating content? As a Product Content Specialist, you'll be an integral part of our rapidly expanding Product Marketing team. You'll oversee the entire lifecycle of product-driven content, from planning and narrative development to copywriting and editing. Your creativity will shine as you craft engaging training videos, user guides, original illustrations, and presentations that clearly communicate the value and features of our products.

In this role, you'll play a crucial part in supporting product releases, launches, and updates, ensuring that our content resonates with our audience. You'll collaborate closely with our Product and Internal Communication teams to strategize, distribute, and maintain the accuracy of product information across all communication channels. If you're ready to make a significant impact and thrive in a collaborative environment, apply now!

This work is considered critical and vital to C.H. Robinson’s worldwide logistics operations, strategic initiatives, and its continued growth and success. 

At C.H. Robinson, we’re committed to leveraging the power of remote collaboration to drive innovation and achieve success. In this role, you will engage with your peers from the comfort of your own space, using cutting-edge tools to ignite creativity and deliver impactful results. Enjoy the flexibility and autonomy of a fully remote position, while still being an integral part of our dynamic team.

Responsibilities:

• Work closely with Product Managers and Product Marketing Managers to gather product insights and translate them into high-impact content that is tailored to the audience including presentations, in depth product guides, and training and demo videos
• Design original visuals and illustrations that tell complex stories in a way to that is simple to understand
• Own product content from developing launch-related materials to maintaining and communicating new features and updates
• Assist with in-app product communication and foster user engagement through strategic messaging
• Assist with internal community strategy and management
• Leverage content as a strategic tool to drive business outcomes, continuously exploring innovative approaches to enhance content engagement and impact

Required Qualifications:

• Bachelor’s degree
• 2 years of marketing experience, preferably in technology organizations

Preferred Qualifications:

• Exceptional written communication skills, including content development and editing.
• Well-versed in how to use utilize AI to streamline content development
• Intermediate graphic design and video editing skills
• Ability to transform technical information into compelling narratives
• Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$49,000.00 - $101,900.00

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, your recruiter will provide more details about the specific base pay for your location. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.