Product Associate - International Pay, HR Global Operations

Job Description
Join us as we transform Human Resources into a product-driven organization focused on delivering personalized, impactful experiences. You'll be part of a team that values innovation, continuous improvement, and collaboration. Here, your ideas help shape products that our customers love and that drive business success. We offer opportunities for career growth, exposure to cutting-edge technology, and a culture that celebrates diverse perspectives. Make a difference in the way employees and managers experience HR at JPMorgan Chase.
Job Summary:
As a Product Associate in the International Pay team within HR Global Operations, you will help define and evolve the platforms and processes that support our global payroll solutions. You will collaborate with stakeholders across the firm to deliver reliable, accurate, and effective payroll experiences for employees, managers, and HR professionals. Your work will drive the transformation of our HR technology, simplify processes, and enhance analytics insights. You will play a key role in optimizing and sustaining the ADP Global View and Oracle HCM cloud solutions, impacting over 260,000 employees worldwide.
Job Responsibilities:

• Represent the International Pay Product Team in day-to-day operations
• Own the end-to-end experience for stakeholders by understanding their needs and practices
• Collect business requirements and translate them into a product backlog
• Craft user stories for technology teams, referencing AI agentic workflows, orchestration layers, payroll interfaces, integrations, and reporting modules
• Prioritize the product backlog and partner with teams for impact analysis and investment decisions
• Ensure the reliability, accuracy, and effectiveness of payroll platforms and processes
• Drive optimization and sustainment of ADP Global View and Oracle HCM cloud solutions
• Collaborate with business users to write and execute test scenarios and cases
• Identify solutions to business problems using data, process, and digital assets
• Communicate product vision and updates to stakeholders
• Maintain accountability for product operations, technology, and data

Required Qualifications, Capabilities, and Skills:

• Experience maintaining a product backlog and writing user stories and epics
• Understanding of end-to-end payroll processes or implementation of ADP Global View
• Ability to write and execute test scenarios and cases with business users
• Skill in identifying solutions using data, process, and digital assets
• Strong organizational, interpersonal, and communication skills
• Ability to multitask and manage parallel tasks
• Proactive, accountable, and detail-oriented work ethic
• Working knowledge of Figma for design
• Customer-focused mindset with empathy for end users

Preferred Qualifications, Capabilities, and Skills:

• Experience as a product owner in a global organization
• Familiarity with Oracle HCM payroll elements and integrations
• Exposure to AI agentic workflows and orchestration layers
• Experience with compensation modules and reporting
• Track record of driving concepts to execution
• Ability to represent products to diverse stakeholders
• Passion for creating frictionless, end-to-end experiences

Why Join Us?
Be part of a team leading the transformation of HR at JPMorgan Chase. You'll have the opportunity to innovate, collaborate, and make a meaningful impact on the employee experience. We support your growth and celebrate your contributions in a dynamic, inclusive environment.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.