Supports product managers in identifying opportunities through user research, customer feedback, journey mapping, and market analysis. Evaluates product metrics against time, cost, and quality targets, considers feature impacts across the product experience, and writes requirements, epics, and user stories to guide development and inform the product roadmap.
Out of the successful launch of Chase in 2021, we’re a new team, with a new mission. We’re creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We’re people-first. We value collaboration, curiosity and commitment. As a Senior Associate, Product Manager at JPMorganChase within the Accelerator, you’ll join us to help us build a multi-market, multi-product banking platform that will power Chase’s expansion into Europe. You’ll lead a squad end to end, working hand-in-hand with Engineering, Design, and Data to own a platform capability or customer proposition from problem definition through to delivery and iteration. You could work across a range of areas including core banking, payments, and cards, depending on where your experience and interests best fit. We are a fintech-focused team, and we’re looking for people who want to solve big problems, help shape our product culture, and keep building deep product expertise in the space.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Own a platform capability or customer proposition end to end, including the underlying business rules, logic, and infrastructure that support it
- Lead a squad day to day, setting clear priorities and direction in close partnership with Engineering, User Experience, and Data and Analytics
- Translate complex business and customer problems into a clear, actionable roadmap and well-scoped requirements
- Make informed trade-off decisions that balance customer needs, technical constraints, and business goals in a fast-moving environment
- Leverage data and customer insight to prioritize, validate, and iterate on product decisions
- Communicate progress, risks, and key decisions clearly and proactively to stakeholders across the business
- Contribute to shaping product culture and ways of working within a high-performing, cross-functional team
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proven track record operating autonomously as a Product Manager, leading a squad directly alongside Engineering, User Experience, and Data teams
- Experience owning a platform, system, or proposition end to end, including its underlying business logic - not solely front-end or user experience scope
- Strong analytical skills with demonstrated comfort using data to inform and validate product decisions
- Clear and effective written and verbal communication skills, with the ability to align diverse stakeholders
- Experience working in a fast-paced, scaled technology or fintech environment
- Based in London or open to relocating to London
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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