It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.
We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇
First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distill it down to a job description (which we do because this is a job description), it would be this:
As the Principal Product Marketing Manager, Fintech at Mews, you’ll play a pivotal role in shaping how financial solutions drive value for hoteliers and their guests. This role is about connecting the needs of financial decision makers with the innovation of embedded finance in hospitality. By bringing clarity to complex challenges and crafting stories that resonate, you’ll help customers unlock new revenue streams and operational efficiency.
This isn’t just about messaging - it’s about creating meaningful impact for our customers and the hospitality industry at large. You’ll do this by connecting industry challenges with the innovation of embedded finance, and by ensuring our products are understood, adopted, and valued where it matters most.
✅ Your mission, should you choose to accept it:
- Define the Fintech market vision: Translate consumer demands, customer pains and industry trends into a compelling narrative and positioning for embedded finance in hospitality.
- Discover customer pain & market signals: Partner to define segmentation and ICPs, focusing on financial decision makers. Own competitive intelligence on direct product competitors, while partnering with Market Research and Pricing & Packaging on broader market and win/loss insights.
- Shape GTM strategy & monetisation: Bring strong perspectives and customer insight into monetisation discussions, partnering closely with Pricing & Packaging to shape strategy and frameworks that address opportunities and competition.
- Craft the Fintech narrative: Build and maintain the embedded finance in hospitality narrative, ensuring consistency across channels, surfacing missed opportunities and shaping new ones.
- Plan, launch & orchestrate teams: Continuously optimise GTM playbooks, launch processes, and gates, setting new standards of readiness across teams. Orchestrate cross-functional alignment across SaaS PMM, Product, Sales, and Fintech specialists.
- Enable through collaboration: Operate as part of the Fintech GTM trio (Product Marketing, Enablement, and Solutions Specialists), ensuring insights and content flow in a virtuous cycle.
- Lead & influence: Provide dotted-line leadership to Senior PMMs, raising the craft bar. Present to leadership teams to influence OKRs, deliverables, and overall standards with data-driven recommendations.
🤝 You’ll be a great fit if you bring a few of the below with you:
- 7-10+ years in B2B Product Marketing, with 3-5+ years in embedded finance, payments or Fintech.
- Proven collaboration with Pricing & Packaging or RevOps to shape monetisation strategies.
- Experience scaling GTM frameworks: tiered launches, enablement, adoption motions.
- Analytical mindset: comfortable with Total Payment Value take rates and margin levers. Comfortable with using/analyzing data to drive insights and understand performance of products
- Executive presence and strong presentation skills with the ability to simplify complexity and gain stakeholder alignment.
- Experience mentoring or guiding other PMMs.
- Ability to work collaboratively and cross-functionally across different teams and areas at the company
- Bonus points if you have:
- Hospitality, POS, or marketplace platform experience.
- Exposure to both card-present and card-not-present payments.
- Knowledge of risk, compliance, or regulatory environments.
- A passion for AI and automation to scale marketing productivity
- Ability to leverage AI for information sharing internally and drive smarter, faster collaborations and decision-making within Matrix org.
Did you know Mews was named Best PMS of 2025 - for the second year in a row - and twice recognized as a Best Place to Work in Hotel Tech?
That success is powered by our incredible people and supported by the benefits that help them thrive.
🌍 Global benefitsNo matter where you’re based, you’ll enjoy:
Participation in our company share program
Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)
Unlimited paid holiday (yes, really)
Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy.
Relocation options available after 1 year
- Monthly "EDGE" time - dedicated to Explore, Develop, Grow, and Elevate yourself
Flexible, hybrid working options
One-off home office setup budget to make your workspace your own
Monthly working-from-home and healthcare allowances (where local healthcare benefits are not in avaliable)
We also tailor benefits to each location - from regional healthcare coverage to team events, socials, and other perks that make Mews life special wherever you are.
Because at Mews, growth, balance, and belonging aren't just words, they're how we work.
We want to get to know you, so it’s only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests.
Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else.
From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.
Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses.
Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.
That’s what we do, but what about who we are? Mews’ culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You’ll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you’ll always be able to rely on those around you.
Yes, we’re ambitious and we move fast, but we know the value of fun and taking a breather. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.
To get more of an idea what life at Mews is like, check out our Instagram 📸.
We’re guided by our five key values; if you see yourself in them, it’s time to get in touch.
We’re an equal opportunities employer. To reimagine the art of hospitality, we need teams that represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. We embrace different perspectives, encourage trying new things and want everyone to feel safe bringing their authentic self to work. If this sounds like you and you’re ready to join a global, innovative and exciting community, we’d love to hear from you.
One very important note: don’t hold back. Even if you don’t meet 100% of the criteria listed in this job description, we still encourage you to apply. We believe everyone should have equal access to opportunities and we’re committed to providing an inclusive experience, so please let us know if there’s anything we can do to support you during the application process. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. We can’t wait to hear from you.
🤖 AI and Hiring at MewsAt Mews, we believe AI enhances our work but should not replace what humanises it and makes it individually ours. We see AI as a tool to support research, generate ideas, and drive efficiency, but creativity, critical thinking, and opinions differentiate us. As you apply, feel free to use AI to help structure your thoughts — but ensure your application and conversations with us, reflect your personal opinions, capabilities and experience. We’re building an AI-enabled workforce, and that starts with people who think independently and bring fresh ideas to the table. Because at Mews, making work more human is the ultimate goal.
