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The Platform Analyst is responsible for implementing Dynamics systems, conducting requirements analysis, creating documentation, providing client training, and collaborating with teams to ensure product success.
Top Skills:
.NetC#JavaScriptMicrosoft Dynamics 365Microsoft Power PlatformPower AppsPower AutomatePower BI
Consulting
The Director, Analyst will provide thought leadership in Gartner's Platform Engineering, focusing on infrastructure automation and delivering actionable insights to clients while conducting research on modern operations practices.
Top Skills:
AnsibleAutomation PlatformsAWSAzureAzure DevopsCi/Cd ToolsCloud ComputingCloudFormationGCPGitlab CiGitopsJenkinsKubernetesTerraformVmware Cloud Foundation Automation
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The Business Analyst will work with customers to build operating plans, manage data pipelines, write SQL queries, and map KPIs for SaaS businesses.
Top Skills:
SQL
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Job Responsibilities:
- Implementations
- Install and configure our Dynamics-based system and web portal platform.
- Utilize Microsoft Power Platform for automation, custom app development, and integrations.
- Collaborate with internal and external users to conduct system testing.
- Show initiative and accountability in driving project success.
- Support client upgrades as needed.
- Consulting
- Work with the Sales team to gather detailed knowledge about the client, their requirements, and our proposed solution.
- Conduct independent research to become intimately familiar with the client’s business, beyond what was provided during the sales process.
- Lead the client (or pair with a Functional Consultant who will lead the client) through a thorough requirements analysis process to understand business needs, goals, and objectives.
- Work with clients to develop new best practice business processes that fit our software to minimize customizations.
- Create a requirements matrix to document all requirements for client-signoff.
- Create a gap analysis to highlight the gaps between our base offering and the client’s requirements.
- Collaborate with Project Manager and Product Owner to present solutions for gaps.
- Documentation
- Create business process specs, user stories, use cases, and test criteria for agreed upon requirements.
- Collaboration with Product and Development Teams
- Collaborate to ensure the stability and performance of existing product code base.
- Troubleshoot and resolve issues in current system.
- Optimize and refactor code to improve maintainability and performance.
- Training
- Provide training to clients on product set-up and usage.
- Mentoring
- Stay abreast of the latest trends and updates in Dynamics 365 and related technologies.
- Provide mentoring and guidance to newer Consultants.
- Task Tracking
- Maintain accurate time and task tracking records on a weekly basis for reporting and billing purposes.
- Maintain accountability for personal billability goals (36 hours / week).
- Ensure all documented processes and procedures are followed.
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Skills Required:
- 5+ years of experience designing, configuring, and developing business solutions within the Microsoft Dynamics 365 CRM platform; must be able to show a focus on the more technical tasks.
- 5+ years conducting thorough discovery and gap analysis engagements for a variety of client types.
- 5+ years creating detailed documentation to support planned CRM implementations.
- 5+ years of Power Platform/Microsoft Dynamics CRM development experience including Power Apps (Canvas and Model-Driven), Power BI, Power Automate, and Dataverse administration.
- Experience working in both agile and waterfall delivery models.
- Passion for excellence in user experience.
- Demonstrated creative and analytical thinking.
- Excellent oral and written communication skills.
- Ability to manage multiple competing priorities and complex tasks simultaneously.
- Ability to translate highly technical concepts into plain language for non-technical stakeholders.
- Microsoft Dynamics 365 and Power Platform certifications are highly desirable.
- Experience within the association industry is also desirable.
- Altai strongly prefers candidates with experience in an externally facing consulting role.
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Skills Preferred:
- Experience with C# and .NET
- Experience with JavaScript.
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If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
