This role involves building and leading regional People Operations teams, optimizing processes, and ensuring high-quality HR services across the Americas and EMEA regions.
JOB DESCRIPTION
This is a newly created high-impact role that will work directly with the Director of Global People Operations to build a centre of excellence for efficient, localised, high-quality support. You'll help design and lead regional operations teams that deliver operational excellence in the Americas and EMEA regions.
You'll also play a key role in transforming how we work, with a laser focus on optimising, automating, standardising, and scaling our processes globally.
This position calls for a creative and dedicated individual who will approach this role with a strong balance of continuous improvement, technical savviness, service excellence, and innovative drive.
This is a hybrid role primarily based in our Basingstoke (UK) office. While Basingstoke is our preferred location, we remain open to considering other European office locations.
RESPONSIBILITIES
QUALIFICATIONS
What you'll experience working for ULS:
• Mission: For ULS, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 125+ years and is deeply ingrained in everything we do.
• People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards: Competitive remuneration, annual bonus, flexible working arrangements, annual paid leave, plus a strong commitment to corporate responsibility and sustainability efforts. All employees receive 2 Volunteer Days off per year to spend participating in an array of volunteer activities
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our everyday. This is our normal. Curious? To learn more about us and the work we do, visit UL.com
#LI-Hybrid
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
Advancing our mission of working for a safer world starts with our people. We have over 15,000 team members around the world, each making a valuable and essential contribution to creating a safer future. Whether it's hiring top talent, empowering our people to learn new skills or providing critical hands-on support, we are always finding new ways to deliver a better employee experience. We're looking for people to share their ideas and help us create a diverse, engaged culture that's united by a passion for safety and sustainability. Join our team, shape our culture and support our global community of experts.
This is a newly created high-impact role that will work directly with the Director of Global People Operations to build a centre of excellence for efficient, localised, high-quality support. You'll help design and lead regional operations teams that deliver operational excellence in the Americas and EMEA regions.
You'll also play a key role in transforming how we work, with a laser focus on optimising, automating, standardising, and scaling our processes globally.
This position calls for a creative and dedicated individual who will approach this role with a strong balance of continuous improvement, technical savviness, service excellence, and innovative drive.
This is a hybrid role primarily based in our Basingstoke (UK) office. While Basingstoke is our preferred location, we remain open to considering other European office locations.
RESPONSIBILITIES
- Build and lead regional People Operations teams, ensuring they are skilled and equipped to deliver exceptional service.
- Manage a regional team to meet service expectations and deliver consistent, high-quality support.
- Support the design and rollout of a best-in-class People Operations function.
- Identify opportunities to automate, optimise, and streamline manual processes to improve efficiency and scalability.
- Partner with internal teams to transition work into People Operations, ensuring smooth handovers and minimal disruption.
- Provide overall governance on the full range of employee services that sit within People Operations.
- Translate global, regional, and local HR practices into efficient operational workflows.
- Drive operational priorities and build metrics to track performance and impact.
- Use data and KPIs to identify trends, inform decisions, and improve service delivery.
- Develop and maintain service level standards to measure response times, satisfaction, quality, and outcomes.
QUALIFICATIONS
- University Degree in HR Administration, Business Administration, or related field.
- 8+ years of professional HR experience and 1-2+ years' experience in a leadership role.
- Customer-centric and change mindset with a focus on quality and continuous improvement.
- Strong leadership, coaching, and team development skills.
- Excellent communication and interpersonal skills, and the ability to build strong relationships across cultures.
- Ability to deal with conflicting priorities and prioritise activities accordingly.
- Ability to adapt to and adopt advancements in market practices and technologies.
What you'll experience working for ULS:
• Mission: For ULS, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 125+ years and is deeply ingrained in everything we do.
• People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards: Competitive remuneration, annual bonus, flexible working arrangements, annual paid leave, plus a strong commitment to corporate responsibility and sustainability efforts. All employees receive 2 Volunteer Days off per year to spend participating in an array of volunteer activities
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our everyday. This is our normal. Curious? To learn more about us and the work we do, visit UL.com
#LI-Hybrid
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
Advancing our mission of working for a safer world starts with our people. We have over 15,000 team members around the world, each making a valuable and essential contribution to creating a safer future. Whether it's hiring top talent, empowering our people to learn new skills or providing critical hands-on support, we are always finding new ways to deliver a better employee experience. We're looking for people to share their ideas and help us create a diverse, engaged culture that's united by a passion for safety and sustainability. Join our team, shape our culture and support our global community of experts.
Similar Jobs at UL Solutions
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Assist the laboratory team in preparation, assembly, and maintenance of test chambers, while ensuring safety and compliance with procedures.
Top Skills:
2D Autocad
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Lead corporate communications initiatives for UL Solutions in EMEA. Develop strategies for media outreach, external visibility of executives, and execution of communication initiatives. Collaborate with global teams for effective communication management.
Top Skills:
Business WireMicrosoft SuiteMuck RackSharepoint
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
The Senior Project Engineer leads technical due diligence for energy storage projects, evaluates project contracts, and analyzes financial models to assess risks and ensure clarity in reports for clients.
Top Skills:
CybersecurityMS OfficePythonScada
What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
