People Experience and Internal Events Coordinator

We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies.

We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

Total compensation ranges from £52,000-£72,500, including a fixed annual salary of £48,000-£65,000, an employee equity plan grant, and world-class benefits.

Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

About the Role:

This role is designed for a proactive and service-oriented generalist who thrives on delivering operational excellence and creating a best-in-class experience for both employees and clients. This position focuses on supporting both day-to-day office needs and high-impact event coordination, including client engagement and brand amplification activities. This is a high-ownership opportunity for someone early in their career to make a visible impact across Rokt’s London hub.

Responsibilities:

• Office & Facilities Management: Oversee day-to-day operations of the London office, including vendor management, supplies, catering, upkeep, and team social events. Build strong relationships with the building landlord and facilities providers to ensure a seamless experience for all Rokt’stars.
• Client & Visitor Experience: Act as the face of the London office by preparing for and hosting clients, candidates, and visiting Rokt’stars. Ensure consistency against Rokt’s global employee experience across all major hubs.
• Event Support & Coordination: Assist with key client-facing, seasonal & cultural landmark dates, and internal milestone events, from planning and invites to day-of execution—both in-office and at off-site venues.
• Marketing Campaign Execution: Support local event marketing campaigns by managing guest lists, coordinating with vendors, and using tools like HubSpot for invites and communications.
• On-the-Ground Marketing Support: Serve as the point of contact for local marketing events led by the global brand team, including support for executive events and external activations in London.

Requirements

About You:

• Highly organized and detail-oriented; you thrive in a fast-paced environment and enjoy keeping things running smoothly.
• Comfortable managing multiple workstreams and adjusting priorities when needed.
• Enjoy working cross-functionally with stakeholders across People, Marketing, Client Success, and Leadership.
• You’re naturally in the mindset of exceeding customer expectations.
• Familiarity with tools like Google Workspace, Slack, HubSpot, and/or project management tools is a plus.
• Experience in office management, administration, hospitality, event coordination, or marketing support is welcome, but not required.
• Comfortable with joining us in the office 5 days a week.

Benefits

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About the Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! 
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4-5 days per week).

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.