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fanvue

Operations Manager

Reposted 24 Days Ago
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UK
Mid level
UK
Mid level
As an Operations Manager at Fanvue, you will oversee day-to-day operations, manage recruitment and people operations, refine workflows, track KPIs, and resolve technical challenges to ensure efficiency.
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Join us in redefining the creator economy with AI

Fanvue is the fastest-growing creator monetisation platform in the creator economy. We are the leading AI-powered creator-first platform, designed to empower creators worldwide to directly monetise their audience. We’re on a mission to redefine the creator economy by empowering creators to connect, share, and earn more efficiently.

🎯 The Role
We’re hiring an Operations Manager to help build, optimise, and scale the operational backbone of Fanvue. You’ll work closely with leadership to ensure our teams run efficiently, processes are refined, and we stay on top of key business metrics as we continue to grow rapidly.

This is a highly impactful, hands-on role for someone who thrives in fast-moving environments and enjoys solving problems, improving workflows, and turning chaos into clarity. You’ll be at the centre of operations — driving accountability, efficiency, and performance across the company.

🚀 What You’ll Do

  • Oversee day-to-day operations, ensuring alignment across teams and smooth execution.

  • Lead and support recruitment and people operations: manage hiring pipelines, onboarding, and team performance tracking.

  • Refine and manage SOPs, processes, and workflows to increase efficiency and consistency across departments.

  • Maintain and update dashboards to track company performance, KPIs, and team progress.

  • Monitor revenue, expenses, and profitability, identifying trends and addressing discrepancies.

  • Manage commission tracking and ensure accuracy in payroll coordination.

  • Resolve operational and technical challenges quickly — implementing scalable, long-term solutions.

  • Partner with leadership to deliver on key initiatives, budgets, and reporting.

  • Act as a key operational connector across teams, ensuring clarity and accountability in every process.

👀 Who You Are

  • 3–6 years of experience in operations, project management, or business management, ideally within startups or scale-ups.

  • Highly organised and detail-oriented, with the ability to juggle multiple priorities.

  • Analytical thinker with strong data skills — confident using dashboards, reports, and financial tracking tools.

  • Excellent communicator who builds alignment across teams and functions.

  • Proactive problem-solver who thrives in fast-paced, evolving environments.

  • Tech-savvy and confident with modern workflow tools and automation platforms.

  • Comfortable working autonomously and taking ownership of outcomes.

Nice-to-haves

  • Experience in creator platforms, SaaS, or digital-first businesses.

  • Familiarity with financial systems or CRM platforms.

  • Previous exposure to process automation or operational scaling.

You’ll Thrive Here If

  • You enjoy bringing order to fast-moving environments.

  • You love designing efficient systems and seeing them work.

  • You’re hands-on, proactive, and take ownership without waiting for instruction.

  • You’re motivated by progress, precision, and helping teams operate at their best.

⚠️ You’ll Struggle Here If

  • You prefer rigid structures or repetitive work.

  • You need constant oversight or step-by-step guidance.

  • You’re uncomfortable with shifting priorities or startup pace.

🌍 Why Join Fanvue?

  • Be part of a rapidly growing company redefining the creator economy

  • Collaborate with a passionate, driven team that values innovation and transparency

  • Flexibility and autonomy to work when you perform best

  • Unlimited holiday

  • Remote working

  • Support with upskilling and professional development

  • Regular London team get-togethers

  • A culture that embraces experimentation, ownership, and speed

Top Skills

Ai-Powered Tools
Automation Platforms
Crm Platforms
Dashboards
Financial Tracking Tools
Workflow Tools

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