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Huhtamaki is a key global provider of sustainable packaging solutions for consumers around the world, enabling wellbeing and convenience. Our innovative products protect on-the-go and on-the-shelf food and beverages, ensuring hygiene and safety, and help prevent food waste.
We are committed to protecting food, people and the planet and are on the lookout for passionate and consummate professionals to join our growing team to help us deliver on our ambitious 2030 Strategy. We look for colleagues who Care, Dare and Deliver.
Job Summary
A O2C Specialist is responsible for managing the money owed to a company by its clients or customers. This role is essential for maintaining the organization's financial health as it involves managing and ensuring the company's incoming cash flow.
Key Responsibilities
- Invoice Processing: Generate, process, and send invoices to customers in a timely manner.
- Payment Processing: Record and post customer payments, including checks, credit card payments, and electronic funds transfers.
- Collections: Follow up with customers on past due invoices, using various communication methods (phone, email, mail) to collect outstanding payments.
- Account Reconciliation: Reconcile customer accounts to ensure accuracy and identify any discrepancies.
- Reporting: Prepare and analyze accounts receivable aging reports to identify past due accounts and prioritize collection efforts.
- Customer Service: Provide excellent customer service by promptly responding to inquiries and resolving any issues related to accounts receivable.
- Data Entry: Maintain accurate and up-to-date customer records, including contact information and billing addresses.
- Credit Management: Assist with credit limit reviews and credit risk assessments.
- Compliance: Ensure compliance with relevant financial regulations and accounting standards.
Required Qualifications
- Experience in accounting or finance, preferably in accounts receivable
- Strong organizational and time management skills
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Excellent communication and interpersonal skills
- Attention to detail and accuracy
- Ability to work independently and as part of a team
- Experience with ERP systems (e.g., SAP, Oracle).
Additional Skills
- Problem-solving and analytical skills
- Ability to prioritize tasks and meet deadlines
- Strong negotiation skills
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