The Merchants Success Associate builds relationships with merchants, recommends product adoption, resolves issues, and improves overall merchant experience.
- Create strong relationships with our merchants
- Recommend ways to best utilize the Shopline platform
- Point out areas for improvement, including opportunities for product adoption and implementing new Shopline features
- Triage technical issues to Shopline escalated Support teams
- Work with internal Shopline teams to advocate for merchants’ needs and requests
- Demonstrate an in depth understanding of industry trends
- Elevate the overall merchant experience
- Coach merchants to grow their business by partnering with them on goal development, and providing tailored and structured recommendations to achieve those goals
- Identify areas for improvement, including opportunities for product adoption and implementing new Shopline features; recommending ways to best utilise Shopline's solutions.
- Build relationships and be the Trusted Advisor focussing on growing and retaining merchants.
Similar Jobs
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
The role involves designing and optimizing ML infrastructure, building data management systems, and working with ML engineers to deploy models.
Top Skills:
C++Caffe2FlinkJavaPythonPyTorchRayScalaScikit-LearnSparkSpark MlTensorFlow
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
The Indy Agency Partner will develop and execute strategies for Snap's Indy Agency Program, manage agency relationships, drive revenue growth, and provide education on Snap's products.
Top Skills:
Digital AdvertisingPerformance MarketingProgrammatic AdvertisingSocial Media
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
Lead the accounting operations for Snap's Spectacles business, managing a team focused on inventory costing, revenue recognition, and financial reporting.
Top Skills:
DatabasesErpExcelGoogle SheetsOracleSAP
What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
