Medical Operations Associate

The Enterprise Clinical Trial Data Sharing program (CTDS) provides operational management for requests from an external researcher, research institution, or research consortia for data generated from Pfizer-sponsored interventional studies. Pfizer will provide access to de-identified patient-level data in response to valid research proposals.
ROLE SUMMARY
The CTDS colleague will be responsible for operational execution and oversight for all processes (from submission to data package upload) related to supporting Pfizer's CTDS program for operational execution, oversight, and compliance supporting Pfizer's clinical trial internal and external data sharing commitments.
ROLE RESPONSIBILITIES

• Serves as a point of contact for internal & external clinical trial data requests - ability to review and triage requests for completeness and perform appropriate follow-up with external and internal stakeholders.
• Manages tracking status of all clinical trial data requests and proactively identifies requests that are at risk for delays in dissemination of data - works with internal and external stakeholders to remediate and resolve. Provides detailed metrics and other information related to data requests.
• Maintaining systems, Share Point sites and databases used for program management and operational excellence.
• Perform quality control procedures on data requests to data package issuance, publications related documents & system data according to corresponding Pfizer SOPs and guidelines.
• Provide expert input to respond directly or indirectly to new business questions and challenges from leadership, while anticipating future needs and proactively addressing as appropriate.
• Possess strong business acumen and ability to navigate across functional lines, progress deliverables when there is ambiguity, anticipate business needs and demonstrate flexibility by adapting to changing business.
• Provides metrics and other compliance-related information to senior leadership related to the products and/or studies within their remit.
• Apply expertise to identify areas for continuous improvement in the data sharing processes and systems, providing feedback to leadership as appropriate.
• Support across the larger Expanded Access and Clinical Disclosure Team as needed, depending on business need.
• Ability to travel to the Warsaw office as needed

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QUALIFICATIONS

• Bachelor's degree (BA, BS) required with preference for a focus in science, healthcare, or related field.
• Excellent writing skills and ability to edit, summarize and interpret complicated content effectively and concisely for better understanding.
• High fluency in written English and strong functional fluency in spoken English.
• Strong organizational skills, attention to detail, and ability to prioritize multiple projects and meet deadlines.
• Ability to take initiative and work independently.
• Comfortable asking probing questions to clarify unclear data requests.
• Operational experience in clinical trial management or healthcare industry (pharmaceuticals, life sciences, and medical).
• Software: Word, PowerPoint, Excel is preferred. AI practical knowledge is a must.
• Developed customer service skills and teamwork spirit.
• 1-2 years' experience in pharma, a full time pharma internship, or closely related scope.

OTHER REQUIREMENTS

• Ability to travel 10% - 20%
• Ability to appear at Warsaw Pfizer site.

PAY TRANSPARENCY NOTE
What we offer:

• Job contract in Pfizer
• Minimum annual gross base salary of 100 500 PLN
• Annual bonus: 10%
• Customized benefits package (e.g. medical care, life insurance, Multisport, daily fruits, Christmas gifts, educational workshops and trainings, language learning support, etc.)
• International and supportive culture with development opportunities.

Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let's start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
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